Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2001 Duncan Dr NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
267 reviews
5 stars
80
4 stars
14
3 stars
7
2 stars
14
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific mentions of one employee, Lynn, being consistently disrespectful.
Delivery Issues
Numerous complaints about lost, misdelivered, or delayed packages, with customers expressing frustration over the reliability of mail delivery.
Staffing Problems
The post office is frequently described as understaffed, leading to long wait times and poor service during busy hours.
Mixed Experiences
While many reviews highlight negative experiences, a few customers praised specific employees for their helpfulness and positive interactions.
- ANAdrian NobleDec 30, 20251.0Worst post office ever. Always slow and the people here are unfriendly.
- TDTimetrice DuckettDec 25, 20251.0Mailed a card from this post office to my grandmother. It took about two weeks (mind you I was delivering from Kennesaw, GA to Chattanooga, TN). My grandmother sent me a picture of where the card came opened and then repackaged into a USPS envelope and her gift card that was placed inside of the pink envelope was missing. I will definitely be reporting this post office because this is very illegal and I’m glad I know how to handle this. Please don’t mail things from this post office. This is utterly disrespectful.
- TBThomas H. BellDec 24, 20252.0Terrible phone service🙁
- SKSarah KnucklesDec 3, 20255.0Hire seasonal help!! Belinda is an angel and she needs more bodies in the building for Holiday shipping needs!
- KHKim HNov 26, 20251.0What out for Reggie, he likes to rate himself green FOR you. He would have been but his snide commenting under his breath is a yellow.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 2001 Duncan Dr NW, Kennesaw?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Is an appointment required for passport services at this Post Office?
Yes, you need to schedule an appointment for passport services using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays 8:30 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office, and can it be done online?
You can apply for a PO Box online at USPS.com and complete the setup in person at the Post Office by bringing two valid IDs.
Do PO Boxes at this location offer 24/7 lobby access?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this Post Office for details.
What is the cost of getting a passport photo at this USPS?
The current fee for a passport photo at USPS is $15, and you need to make an appointment for photo services.
Are there other nearby post office locations close to this USPS?
Yes, there is another US Post Office and a United States Postal Service location nearby, which might be convenient if this location is busy.
What local businesses are near the USPS on Duncan Dr that I can visit?
Nearby you can visit Pet Spot Market for pet supplies, Jayla's Unique Planet for educational services, and Visa Martins for immigration legal assistance.
What nearby places offer additional services useful when visiting the USPS?
Parkerssquare shopping center is nearby for shopping needs, and various financial services like MG Accounting & Tax Services and Recount Business Solutions are also in the area.