The UPS Store

3.0
264 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4106 in Kennesaw offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Barrett Parkway Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
1635 Old 41 Highway NW, Kennesaw, GA
30152, United States

Hours

Reviews

3.0
264 reviews
5 stars
123
4 stars
5
3 stars
1
2 stars
7
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and disrespectful behavior from the staff, particularly the manager, leading to a negative customer experience.

Staff Treatment

Customers reported witnessing the manager berating and disrespecting employees, contributing to a toxic work environment.

Mixed Experiences

While many customers had negative experiences, a few praised specific staff members, particularly Tarana, for their helpfulness and professionalism.

Operational Issues

Customers noted problems with store hours and service availability, including instances of the store being closed during posted hours.

Discrimination Concerns

Several reviews mentioned perceived discriminatory treatment based on race, particularly towards Black customers.
  • LF
    Lexi Francis
    4 days ago
    1.0
    This UPS location is awful. the employees there are incredibly Rude and inconsiderate, including the owner. I walked in. I had three large heavy frames instead of any of them helping me open the door they sat there and watched as I struggled, almost falling down to open the door and continue to have discussions behind the counter, watching me, struggle. The customer service here is terrible. I do not recommend this UPS location and I don’t know if this was racially motivated, especially since I’m a minority. I recommend going to any other UPS and not this one we don’t patronize bad behavior in 2025.
  • SJ
    Sherena Jackson
    4 days ago
    1.0
    The Indian lady has a terrible attitude and is extremely rude. She very short with every customer but wants their business. Very unprofessional. By far the worst location for UPS service. Drive a little further for better customer service.
  • JH
    Jen H
    5 days ago
    5.0
    I go to another business in this shopping center several times a month so I started bringing packages with me as needed. Every visit has been friendly, efficient, pleasant and quick. One time that took a bit longer than usual was because the owner? was “using” the baby of the person in front of me as their “helper”. Child was tickled by the attention and belly laughing which made me smile. I hated to see so many negative reviews as my experiences have been stellar.
  • CA
    cathy adams
    5 days ago
    5.0
    Extremely knowledgeable team and they keep everything moving which is great. My go-to choice for all shipping, copying, notarizing, etc. Thankful to have this business so convenient to me!
  • AU
    A Google User
    6 days ago
    5.0
    They Always Handle My Packages With Love & Care! Nothing but the best experience and Realness Here - NO BS - they have been handling my family business packages for over 3 years - I Know, Trust Me.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4106 in Kennesaw offer?

The UPS Store #4106 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.

Where is The UPS Store #4106 located?

It is located at 1635 Old 41 Highway NW, Ste 112, Kennesaw, GA 30152, USA, in the Barrett Parkway Shopping Center.