The UPS Store

3.4
133 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1627 in Kennesaw offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Town Center Oaks Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
2615 George Busbee Parkway NW, Kennesaw, GA
30144, United States

Hours

Reviews

3.4
133 reviews
5 stars
72
4 stars
5
3 stars
3
2 stars
6
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individual employees providing excellent service.

Store Hours

Numerous reviews highlighted issues with the store's hours, including being closed during posted hours and inconsistent opening times, leading to customer frustration.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing of services, particularly notary fees and charges for printing labels, which they found to be excessive.

Service Reliability

Customers reported mixed experiences regarding the reliability of services, with some praising efficiency while others noted issues with package handling and service availability.
  • JP
    John Page
    3 days ago
    1.0
    No notary.
  • CP
    Charmaine Poe
    Jan 4, 2026
    1.0
    Store hours on UPS website and Google are INCORRECT for Sundays. Supposed to close at 4:00 pm. Arrived just before 3:00 pm and it was closed. Could see the security gate/screen was pulled down over the cashier section inside, so it was completely closed.
  • JB
    Jessica B
    Dec 24, 2025
    5.0
    I use UPS Stores multiple times a week. If I'm not shipping something, I'm getting documents notarized. If I'm not getting documents notarized, I'm picking up my packages. I switched to this location years ago because of the convenient hours, the great staff, and the overall experience at this location compared to the others.
  • MC
    Mary Chian
    Dec 22, 2025
    5.0
    Good service
  • SM
    S Martin
    Nov 15, 2025
    1.0
    Notary prices are through the roof. $8 total per stamp! *Response to owner* Unfortunately, I won't get to experience your services as your fee for the service I frequently need is exorbitant. Here at my local UPS the total fee is 50% cheaper than yours. Going through your reviews I see another reviewer displeased with the notary fee, which was actually $1 lower at that time. I see another reviewer discussing how your store charges to print a prepaid UPS label. It's clear that offering competitive and reasonable fees to your customers and potential customers is not a focus of your business plan. Conversely, you even aim to charge for services that are typically provided for free at UPS. Outrageous fees presented with a smile ABSOLUTELY WILL NOT convince me to patronize your establishment.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the typical operating hours of The UPS Store in Kennesaw?

The UPS Store in Kennesaw is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.