Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5377 in Kathleen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Center On Hwy 96.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
233 reviews
5 stars
192
4 stars
10
3 stars0
2 stars
5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Monica, Chris, and Jacoby for their exceptional service.
Efficiency
Customers frequently noted the quick service and efficiency of the staff, often mentioning minimal wait times and prompt assistance.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences with specific employees, citing rudeness or unprofessional behavior.
Problem Resolution
Several reviews highlighted the staff's willingness to resolve issues, particularly mentioning Monica's efforts in addressing customer concerns and ensuring satisfaction.
Inconsistency
There were complaints about inconsistent pricing and policies, particularly regarding package pickup fees and printing charges, which caused frustration among some customers.
- JSJENNIFER SINDELLNov 12, 20255.0The staff was courteous and extremely helpful!
- AMAltea MullerOct 1, 20255.0Monica Chancellor helped me pack and ship a VERY unusual package with very strange dimensions and if i can give her a 10 out of 5 review i would!!!! it was beautifully packaged and shipped with no damage at all for me! thanks SO much Monica!
- BBBernard BakerOct 1, 20255.0Customer service is top notch for me. Tereses is always professional and polite. She greets me with a smile and calls me by name. I’ll always visit this store.
- DDDanielle LeSure (Dee Dee)May 29, 20255.0I want to express my deepest gratitude to Jacoby and Monica at UPS for turning what felt like an overwhelming, emotional moment into one of unexpected joy and relief. I came in with five Amazon packages to return — all connected to my mom’s hospital discharge — and I was already in tears before I even walked through the door. On top of that, I needed a document notarized quickly. I felt like I was carrying the weight of the world. Jacoby and Monica didn’t just help me — they surpassed every expectation. They were kind, attentive, efficient, and compassionate. What could have been another stressful errand turned into a moment of hope and encouragement. They had no idea I’d cried before arriving. But by the time I left, my tears had dried, and I had a smile on my face. Their help reminded me that there’s still goodness in the small things — and in people. Thank you both for making my day lighter. UPS is truly blessed to have you both.
- AJAndrew Ester Jr.Mar 21, 20245.0The UPS Store agent Monica was very helpful and expeditious in her service. A1 service!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5377 in Kathleen offer?
The UPS Store #5377 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.
Where is The UPS Store #5377 located?
It is located at 1114 State Hwy 96, Ste C-1, Kathleen, GA 31047, USA, in the Publix Shopping Center on Hwy 96.
What are the operating hours of The UPS Store #5377?
Monday through Friday, it is open from 8:00 AM to 6:30 PM; Saturday from 9:00 AM to 4:00 PM; and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #5377 open on holidays?
The store is closed on some holidays such as Thanksgiving Day (Nov 27), Christmas Day (Dec 25), New Year's Day (Jan 1), and Martin Luther King Jr. Day (Jan 19). Hours may vary on other holidays.
What payment options are accepted at The UPS Store #5377?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #5377 provide services in Spanish?
Yes, Spanish language services are available as indicated by 'Se Habla Espanol.'
How can I contact The UPS Store #5377?
You can reach them by phone at +1 478-988-1124 or email at store5377@theupsstore.com.
Are there dining options near The UPS Store #5377?
Yes, nearby dining options include Big Picture Burgers, Subway, Best Burgers in Town, ZENSHI Handcrafted Sushi, and Top China Restaurant, offering a variety of American, fast food, sushi, and Asian fusion cuisine.
What beauty and personal care services are near The UPS Store #5377?
Nearby beauty services include The Wax Strip for waxing and hair removal, Nail Luv nail salon, TANgerines Tanning & Oxygen Bar for tanning and holistic treatments, and CHOP Barbershop for barber services.
Which nearby services can complement my visit to The UPS Store #5377?
Complementary nearby services include Shred Nations for shredding services and Pediatric Convenient Care for medical needs, as well as Sentinel Property Management for real estate services.