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The UPS Store

4.5
(253 reviews)

Business Details

1114 State Hwy 96, Kathleen, GA
31047, United States
(478) 988-1124
https://locations.theupsstore.com/ga/kathleen/1114-state-hwy-96

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5377 in Kathleen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Center On Hwy 96.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
1114 State Hwy 96, Kathleen, GA
31047, United States

Hours

Reviews

4.5
253 reviews
5 stars
211
4 stars
11
3 stars
0
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Monica, Eve, and Jacoby for their exceptional service.

Cleanliness and Efficiency

The store is frequently noted for being clean and having a quick service, with many customers appreciating the short wait times.

Mixed Experiences

While many reviews are positive, there are some complaints about rude staff and inconsistent service, particularly regarding pricing and notary services.

Employee Recognition

Several customers expressed appreciation for individual employees, suggesting they deserve raises for their outstanding service.
  • RO
    Rick Odum
    3 days ago
    5.0
    UPS associate, Eve was fabulous, very helpful indeed. A credit to UPS!
  • TC
    Tava Clark
    Feb 16, 2026
    5.0
    Monica is wonderful!! She is the best person in the store, and I will wait for her any time I visit this store.
  • KW
    Kenneth Ward
    Feb 14, 2026
    5.0
    Always the fastest and friendliest business I deal with. Employees move with a purpose and quick to make recommendations based on your unique situation. Always courteous.
  • AH
    Andrea Hodge
    Feb 12, 2026
    5.0
    Ciara & the other ladies working the store are super friendly and helpful! Got me in and out as quickly as possible. Great job, y’all!
  • TB
    Teri Bloyer
    Jan 28, 2026
    5.0
    I had an Amazon return that I prepared online correctly (So I thought), when I arrived at the store a very nice woman named "Eve" assisted me by correctly processing my return. I feel it is important to recognize her great customer service as we are all quick to get frustrated and point out the negatives. I also like to point out the positives. Eve never once rolled her eyes, sighed or acted as if she did not sincerely wish to assist me. I am not from the computer generation, but she was more than happy to help me get my return done correctly on my phone and I so appreciate her help. Kudos UPS Store on a great employee pick!! 😊

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5377 in Kathleen offer?

The UPS Store #5377 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Official website
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