United States Postal Service

2.2
234 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 255 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
255 N Main St, Jonesboro, GA
30236, United States

Hours

Reviews

2.2
234 reviews
5 stars
54
4 stars
13
3 stars
6
2 stars
13
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor service and dismissive attitudes.

Delivery Issues

Many customers reported significant problems with mail delivery, including lost packages, misdelivered mail, and long delays in receiving items.

Cleanliness and Organization

Several reviews mentioned the post office being dirty and disorganized, contributing to a negative customer experience.

Staff Performance

While some employees received praise for their helpfulness, many others were criticized for their lack of professionalism and poor problem-solving skills.
  • AH
    adrian hill
    Jan 2, 2026
    1.0
    Crappy service
  • LL
    Luis Lebron
    Dec 29, 2025
    1.0
    I just received two packages today 12/29/2025 and incredible see true my ring doorbell how the lady just drop one of the packages from here shoulders high
  • KN
    Kiwana Norman
    Dec 16, 2025
    1.0
    This has got to be the worst post office that I have ever visited in my life. They lock the doors 5 minutes before closing. I knocked and asked why, this very mean and older lady, stated that we trying to get the line. I asked her the hours and she very rudely stated 8-5. She let me in and stood by the door! After standing there for 5 minutes with a whole boot on my foot, she rudely asked did I have a QR code and I said No ma’am. She said well you need that or you need to purchase a label because we don’t provide that or tape. I said the location near me does. She rudely said well are not them! I just left and will wait until tomorrow to go to the location near my house.
  • BL
    B Lover
    Dec 9, 2025
    1.0
    My checks got stolen from this location it had to be a postal worker it’s sad you can’t trust the US mail service so I will be paying all my bills online for now on or over the phone not buying stamps anymore unless collectibles.
  • WJ
    Wealthyinit Johnson
    Sep 19, 2025
    1.0
    Horrible. Dirty office. Nothing is routine.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.