The UPS Store

3.9
219 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2059 in Johns Creek offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - State Bridge Rd @ 141, Between Publix And Hobby Lobby.

Details

  • DeliveryNot available

Location

The UPS Store
5805 State Bridge Rd, Johns Creek, GA
30097, United States

Hours

Reviews

3.9
219 reviews
5 stars
148
4 stars
9
3 stars
2
2 stars
3
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Rish, Vee, and Nikita.

Pricing Issues

Several reviews highlighted concerns about perceived price gouging and unexpected charges for services that should be free, leading to customer dissatisfaction.

Mixed Experiences

While many customers reported positive experiences, there were notable complaints about rude staff and poor service, indicating inconsistency in customer interactions.

Efficiency

Customers appreciated the quick service and efficiency in handling transactions, especially for returns and notarization services.

Store Cleanliness

The store was frequently described as clean and organized, contributing to a pleasant customer experience.
  • HY
    Hong Yu
    Nov 4, 2025
    1.0
    Be careful with the notary service charges. I called them twice before I go there to get my documents notarized , during the phone call, they told me 2 dollars per witness, but they charged me 2 dollars per signature or initials. They should be more clear through the phone so I can bring my own witnesses. It’s very misleading.
  • AY
    Alan Y
    Oct 14, 2025
    5.0
    Nikita is the nicest staff member I’ve ever met at UPS. Very helpful 😊
  • KJ
    Katie Jurado
    Oct 6, 2025
    5.0
    The employees immediately helped me and did not seek the most expensive way to mail my package.
  • JB
    Janlynn Barrett
    Sep 21, 2025
    1.0
    I visited this location today to drop off an item for return. Upon walking in, I was never greeted although it was only me and one other guy in the store who was printing off some items. The employee never looked up from his computer once. When it was my time, the employee never said hello and rushed the entire transaction and was also very rude/dismissive. I've never received customer service like I did today at this location, which is why I chose to write a review. Upon reading other reviews hopefully my package actually gets returned properly and in a timely manner.
  • LG
    Leomarys Guillén
    Sep 18, 2025
    1.0
    Do not send important documents to print. They stole my identity and got 2 credit cards under my name. I sent a w9 to print, and one of the employees kept my info and got 2 credit cards 2 days later after printing the document. I will go ahead and report this situation. How you offer printing services and steal the info in those documents? Fraud?

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Johns Creek offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #2059 located?

It is located at 5805 State Bridge Rd, Ste G, Johns Creek, GA 30097, between Publix and Hobby Lobby.