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The UPS Store

3.8
(221 reviews)

Business Details

5805 State Bridge Rd, Johns Creek, GA
30097, United States
(770) 476-9800

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2059 in Johns Creek offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - State Bridge Rd @ 141, Between Publix And Hobby Lobby.

Details

  • DeliveryNot available

Location

The UPS Store
5805 State Bridge Rd, Johns Creek, GA
30097, United States

Hours

Reviews

3.8
221 reviews
5 stars
148
4 stars
9
3 stars
2
2 stars
3
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Vee, Rish, and Nikita.

Pricing Issues

Several reviews highlighted concerns about overcharging and unclear pricing, particularly regarding shipping and notary services.

Service Efficiency

Customers appreciated the quick service and efficiency, especially for tasks like returns and notarizations, although some noted long wait times during busy periods.

Security Concerns

There were serious allegations regarding identity theft and mishandling of sensitive documents, raising concerns about the security of services offered.
  • JP
    Jonghee Park
    Jan 22, 2026
    1.0
    Ask extra charge
  • ZX
    Zidane Xu
    Dec 5, 2025
    1.0
    I was overcharged $10 for USPS shipping on a $10 purchase, Unbelievable
  • DH
    Denise Humphrey
    Nov 29, 2025
    5.0
    This UPS store has the most helpful staff. Every time I go into this store it is always a pleasant experience. From mailing packages to having papers notarized they are always friendly. They can print, send or copy anything. The owner is very nice.
  • HY
    Hong Yu
    Nov 4, 2025
    1.0
    Be careful with the notary service charges. I called them twice before I go there to get my documents notarized , during the phone call, they told me 2 dollars per witness, but they charged me 2 dollars per signature or initials. They should be more clear through the phone so I can bring my own witnesses. It’s very misleading.
  • AY
    Alan Y
    Oct 14, 2025
    5.0
    Nikita is the nicest staff member I’ve ever met at UPS. Very helpful 😊

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