The UPS Store

4.6
191 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4342 in Johns Creek offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Kroger Center Of Dougla Rd, Jones Bridge Rd & Sargent Rd.

Details

  • DeliveryNot available

Location

The UPS Store
11877 Douglas Rd, Johns Creek, GA
30005, United States

Hours

Reviews

4.6
183 reviews
5 stars
161
4 stars
2
3 stars
2
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful service provided by the staff, with many highlighting specific employees for their exceptional assistance.

Efficiency

Many reviews noted the quick and efficient service, with customers appreciating the prompt handling of shipping and printing tasks.

Mixed Experiences

While most feedback was positive, some customers reported negative experiences with rudeness or unprofessional behavior from certain staff members.

Value for Money

Several customers expressed dissatisfaction with pricing, feeling that some charges were excessive or not clearly communicated.

Community Focus

The store is recognized for its strong community ties, with many customers returning due to the personal touch and care shown by the family-run business.
  • SC
    Sharon Freeman - Cohen
    4 days ago
    5.0
    Excellent service! The team at this UPS store makes you feel like family from the moment you walk in. Always kind, patient, and ready to help. Thank you
  • GW
    Grace Williams
    5 days ago
    5.0
    This is my store, and it's not just a store and hasn't been for so very long. Jay and Nimita are my family. For all my printing, marketing, banner creation, t-shirt printing, badge creation, international shipping and everything in between, I known I can get it all done at my UPS Alpharetta Store. Thank you for being there for me and being family!!
  • AG
    Abhishek Gautam
    Nov 17, 2025
    5.0
    The couple that runs this location is very pleasant, efficient, and helpful! I’m very impressed with this location and highly vouch for it even though this is not the closet UPS location to me.
  • SM
    SAI LAKSHMI MADALA
    Nov 11, 2025
    5.0
    I had a great experience at The UPS Store! The staff were friendly, professional, and went out of their way to help me with my shipment. Everything was handled quickly and efficiently, and they made sure my package was packed securely. The store was clean, organized, and the service was fast. It’s always nice to visit a place where customer service truly matters. Highly recommend this location!
  • JP
    Jonathan Paz
    Nov 7, 2025
    5.0
    Jay at the UPS Store is outstanding. His customer service is truly the best, and the quality of his work speaks for itself. Whether you need something small like flyers or something large like a full step and repeat banner for a trade show, he delivers quickly, professionally, and always with a smile. The turnaround is fast, the products look amazing, and his pricing is the best I’ve found. Highly recommend Jay for any printing needs.

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Johns Creek offer?

The UPS Store #4342 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #4342 located?

It is located at 11877 Douglas Rd, Ste 102, Johns Creek, GA 30005, in the Kroger Center at Douglas Rd, Jones Bridge Rd & Sargent Rd.