Brand Certified
The UPS Store
2.7(144 reviews)
Certified by The UPS Store • Apr 05, 2026
Business Details
5220 Jimmy Lee Smith Parkway, Hiram, GA
30141, United States
Certified by The UPS Store • Apr 05, 2026
(678) 567-5262
Certified by The UPS Store • Apr 05, 2026
https://locations.theupsstore.com/ga/hiram/5220-jimmy-lee-smith-parkway
Certified by The UPS Store • Apr 05, 2026
About
Certified by The UPS Store • Apr 05, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4802 in Hiram offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Kohl's And Ross.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Apr 05, 2026
Hours
Certified by The UPS Store • Apr 05, 2026
Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:30 AM - 3:00 PM
Sunday11:00 AM - 4:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/24/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
2.7
144 reviews
5 stars
57
4 stars0
3 stars
4
2 stars
8
1 star
75
- THTonya Hunter2 days ago1.0I am writing to formally report a repeated negative customer service experience at the UPS Store located in Hiram, Georgia. During my most recent visit, I encountered behavior from the store manager and staff that I found unprofessional, combative, and unwilling to assist me as a customer. This was not an isolated situation. I have experienced similar treatment at this same location before, which is why I feel it is important to bring this matter to your attention. The manager’s communication style was argumentative and dismissive, and the overall environment in the store felt tense and uncomfortable. It appeared that staff members were hesitant in their interactions, which suggested a workplace atmosphere influenced by leadership style rather than customer service standards expected from a UPS Store location. In addition, the general level of customer service at this store has consistently fallen below expectations. After reviewing public feedback online, I noticed the location currently holds low ratings on review platforms, which reflects concerns similar to my own experience. As a customer who relies on UPS services, I shouldn’t not have to be exposed to this poor customer service at this location.
- DADevaughn AddisonApr 1, 20265.0I went to this UPS Store here in Hiram and I received great customer service Jane was very helpful and Starr was very professional I will be back to this store. Every time I come in they make my day. Great work ladies.
- RSRona SwansonMar 5, 20265.0Went into store with 11 Amazon returns . All looked the same regarding packaging, service rep was VERY helpful in helping me get these properly returned. TU !
- TDTreva DuboseFeb 18, 20265.0Great customer service and great location!
- GAGustavo AvelarJan 31, 20261.0Overpriced $3 digital fee to receive a email with documents to print.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the operating hours for The UPS Store in Hiram?
The UPS Store in Hiram is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 3:00 PM, and Sunday from 11:00 AM to 4:00 PM. Hours may vary on holidays.
What services does The UPS Store in Hiram offer?
They provide packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.
Is The UPS Store in Hiram open on Sundays?
Yes, The UPS Store in Hiram is open on Sundays from 11:00 AM to 4:00 PM.
Are there any special holiday hours or closures for The UPS Store in Hiram?
The store is closed on Thanksgiving Day, Christmas Day, New Year's Eve, New Year's Day, and Martin Luther King Jr. Day. On other holidays, it follows regular hours.
What payment options are accepted at The UPS Store in Hiram?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Hiram offer mailbox rentals and package receiving?
Yes, they offer mailbox rentals for all your mail and package needs.
Can I find shredding services near The UPS Store in Hiram?
Yes, Shred Nations, a shredding service, is located nearby, which complements the shredding services offered at The UPS Store.
What stores near The UPS Store in Hiram could I visit for clothing shopping?
Nearby clothing stores include Ross Dress for Less and rue21, which you can visit before or after your visit to The UPS Store.
If I need beauty or cosmetic supplies near The UPS Store in Hiram, where can I go?
You can visit nearby stores like Bath & Body Works, Sephora, Ulta Beauty, and Sally Beauty for cosmetic and beauty supplies.
Where is The UPS Store located in Hiram, and what nearby stores can help me find it?
The UPS Store is located at 5220 Jimmy Lee Smith Parkway, Ste 104, Hiram, GA 30141. It is situated between Kohl's and Ross Dress for Less, helping you easily find the store when visiting the area.
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