United States Postal Service

1.9
262 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 744 W Oglethorpe Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
744 W Oglethorpe Hwy, Hinesville, GA
31313, United States

Hours

Reviews

1.9
262 reviews
5 stars
51
4 stars
6
3 stars
6
2 stars
12
1 star
187

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with mail delivery, including lost packages, delayed mail, and incorrect tracking updates.

Customer Service

Many reviews highlighted poor customer service experiences, with staff being described as rude, unhelpful, and lacking accountability.

Inconsistent Performance

While some customers praised individual staff members for their helpfulness, overall service quality appeared inconsistent, with many expressing frustration over the lack of reliable service.

Long Wait Times

Customers frequently mentioned long wait times at the post office, often exacerbated by insufficient staffing.
  • DR
    Disaster Raccoon
    Dec 31, 2025
    5.0
    Friendly people
  • AS
    Anakin Skywalker
    Dec 30, 2025
    1.0
    Absolutely unacceptable. Two packages were marked “Addressee Unknown” and returned even though my address is correct and occupied. I’m active military and receive mail here regularly. No delivery attempt, no notice, no accountability. Judging by the number of similar reviews, this place has serious ongoing issues. USPS should be embarrassed by the service at this location
  • K2
    Key 2x
    Dec 27, 2025
    2.0
    Couple of problems here. To start I want to say that the mailman on my route does a great job, very friendly and takes time to actually get out his truck and bring packages to the door. That being said, the actual post office? A joke. I had a box of precious metals delivered (it was only copper to test a new site I found) and it said out for delivery and when the mailman came I was outside per usual, and he told me it must still be at the Post Office. So I drove up there and the lady at the front desk said she would check. She comes back with package in hand and says it was on the POSTMASTERS desk.. very weird indeed, I feel he knew what was in the box.
  • TM
    Tracy Modock
    Dec 20, 2025
    1.0
    Ever since Hinesville took over Ludowici, we never get our mail on time. Everything is always delayed now. They should have left things the way they were. I don’t know how one post office can mess things up so bad. Frustrated!!!😡
  • JR
    Jay Rush
    Oct 8, 2025
    1.0
    Drivers are terrible. Don't deliver or even attempt too. I currently do not buy from places that ship usps. Garbage.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.