Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4902 Windsor Spring Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4902 Windsor Spring Rd, Hephzibah, GA
30815, United States
Hours
Reviews
1.9
157 reviews
5 stars
29
4 stars
3
3 stars
3
2 stars
11
1 star
111
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with mail and package deliveries, including misdeliveries, packages marked as delivered but not received, and packages held for pickup without proper notification.
Customer Service
Feedback indicates a lack of responsiveness and professionalism from staff, with many customers experiencing rudeness and unhelpfulness when seeking assistance.
Operational Hours
Customers expressed frustration over inconsistent operating hours, particularly regarding lunch breaks and early closures, which hindered their ability to access services.
Mixed Experiences
While many reviews highlighted poor service, a few customers praised specific employees for their helpfulness and professionalism, indicating some variability in service quality.
Management Concerns
Several reviews called for better management and accountability, suggesting that issues stem from inadequate training and oversight of postal workers.
- BRBrenden RileyOct 22, 20251.0They do not answer the phones, I can't speak for all the carriers but the one that delivers along Morgan rd is the most useless carrier. Delivers my packages to my neighbors house. Now just refuses to deliver my mail at all because she wants the box in a different location. I have not gotten my mail delivered properly in the two and a half years I have lived here. The post office clerk, Ian, is useless and opinionated without knowing all the facts. He knew about the situation with my mail from the carrier on my route and decided to enter his opinion on. "Someone took it upon themselves to move their box". No, my mailbox was in that location when I bought my house. I never took it upon myself to move it anywhere. I refuse to bring my mail to be delivered out of that post office because I can't trust it. I highly doubt that any mail that comes through there is treated with any respect. So I cannot with any confidence send packages out through there. I go to peach orchard location if I need anything mailed out. Windsor spring road is by far the worst post office I have ever worked with in my life. I would drive to another county to work with their post office over this one.
- TWT. w WagnerSep 27, 20255.0Great
- TCTabitha Hollimon, CFO/CPOSep 24, 20251.0The Google listing says they close at 5:00pm but they have a sign on the door saying they close at 4:30pm. They also close for lunch between 12:00pm to 1:30pm 🤦🏾♀️. Please update your Google listing.
- ACAndrew CookSep 10, 20251.0They might as well throw away their phones, because they will not answer them
- MIMansa Musa IIAug 26, 20251.0They never answer the phone, they go to lunch without leaving anyone in the building for customer service help. We need to hire people that want to help people.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4902 Windsor Spring Rd offer?
This Post Office provides mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment via the online scheduler, although limited walk-in hours are available at select locations.
What are the Post Office hours at 4902 Windsor Spring Rd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM and Saturdays from 8:30 AM to 12:00 PM, closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online at the USPS website and complete the setup in person with two valid IDs and a completed application.
What is the cost for a passport photo at this USPS location?
The fee for a passport photo is $15.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; check with this Post Office for specific times.
What nearby places can I visit before or after my trip to the Post Office?
You can visit nearby restaurants like Krispy Krunchy Chicken or Toritos Fresh Mex for a meal, or stop by the XFINITY Store by Comcast for tech services.
Where can I find a nearby gas station when visiting the Post Office at Windsor Spring Rd?
Chevron gas station is located nearby, offering fuel and convenience store services during your visit.
Are there shopping options close to the United States Postal Service at 4902 Windsor Spring Rd?
Yes, nearby shopping options include Family Dollar, Highway 88 Mart, and Miller's Wine & Spirits for various goods and supplies.