United States Postal Service

2.9
27 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 184 W Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
184 W Franklin St, Hartwell, GA
30643, United States

Hours

Reviews

2.9
27 reviews
5 stars
10
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2
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1 star
13
  • BG
    Barbara Gray
    Dec 8, 2025
    5.0
    I had an excellent experience at the post office. The staff were friendly, patient, and very knowledgeable. They answered all my questions and made sure my packages were handled quickly and carefully. The line moved efficiently, and the facility was clean and well-organized. A special thanks to Regina⭐️⭐️⭐️⭐️⭐️
  • MC
    MnM Castelli
    Nov 14, 2025
    1.0
    Noone answers the phone. EVER! The front desk associates are great, However the post master is useless. We have to come daily for packages as he deemed our rural driveway untravelable due to dirt and holes after delivering mail to this address for 20 yrs prior to our family moving in. Took him weeks to come out and drive the driveway himself. He was so rude providing no insite on what he would like to see done to accomidate the drivers..
  • TW
    Tim Willis
    Aug 11, 2025
    1.0
    This is what they just done to my yard cause there lazy 8-11-25
  • GG
    Glee
    Apr 18, 2024
    5.0
    Never have a problem.
  • MJ
    Mandi Joy
    Jan 15, 2019
    3.0
    The lady working wasn't very kind, and was rather on the snippy side, but I was able to get my paperwork sent out cheaply and quickly.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.