United States Postal Service

2.4
167 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 200 John Deere Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 John Deere Pkwy, Grovetown, GA
30813, United States

Hours

Reviews

2.4
167 reviews
5 stars
47
4 stars
10
3 stars
2
2 stars
6
1 star
102

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of dismissive attitudes and lack of professionalism.

Delivery Issues

Frequent complaints about misdelivered packages, missing mail, and poor handling of deliveries were noted, leading to frustration among customers.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall experiences varied greatly, with many expressing dissatisfaction.

Communication Problems

Customers experienced difficulties reaching the post office by phone, with many reports of unanswered calls and lack of follow-up on issues.

Facility Management

Concerns were raised about the management of the post office, including inadequate training for staff and poor handling of customer complaints.
  • RL
    Regina Lane
    Nov 8, 2025
    1.0
    The fifth time my package is delivered to the wrong person. I had an emergency package I needed to use in the morning only to find someone else’s packages in my box who doesn’t live on my street. I really needed it and they didn’t answer their door so I could see if they had my package. This is ridiculous Grovetown postal service. Let’s do better .
  • KL
    Kaitlyn Lowe
    Nov 4, 2025
    1.0
    It must be a requirement for all of their office employees to be miserable and rude. Every interaction I have had at this particular location has been extremely unpleasant.
  • KC
    Karibian Caballero
    Nov 3, 2025
    5.0
    Super fast service and good service
  • PP
    Pittsburgh Polamalu
    Sep 6, 2025
    1.0
    Never answer phone, In person they act like you are an inconvience. Mail doesn't get delivered to right address they are a mess!!
  • AA
    Amber Anderson
    Sep 2, 2025
    4.0
    They're working as quickly and efficiently as they can, despite ride customers. Some carriers are a completely different story.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.