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Brand Certified

United States Postal Service

2.3
(180 reviews)

Business Details

200 John Deere Pkwy, Grovetown, GA
30813, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 200 John Deere Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 John Deere Pkwy, Grovetown, GA
30813, United States

Hours

Reviews

2.3
180 reviews
5 stars
47
4 stars
10
3 stars
2
2 stars
6
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific mentions of a clerk named Brandi being particularly unfriendly.

Delivery Issues

Frequent complaints about packages being misdelivered, not delivered at all, or marked as delivered when they were not.

Inconsistent Policies

Customers experienced confusion and frustration due to inconsistent policies regarding package pickup and delivery.

Positive Staff Experiences

Some customers praised specific staff members for their helpfulness and professionalism, contrasting with the overall negative feedback.

Frustration with Operations

Numerous reviews highlighted operational inefficiencies, including poor communication and lack of follow-up on missing packages.
  • RR
    Ryan
    Feb 14, 2026
    1.0
    I watched Brandi treat 3 customers in front of me like absolute trash and attitude. Customers shouldn’t feel intimidated or afraid to talk to the retail clerk. I use this place for drop offs only and it’s still uneasy feeling every time, they make up rules. Tried to tell me it needs to be repackaged when they saw me walk up with an express package. I had to tell them it’s in express packaging bc it’s being shipped express, oof. If she wasn’t so high on her pedestal she might’ve been embarrassed assuming anything.
  • CC
    CupNoodleCat
    Feb 7, 2026
    1.0
    Inconsistent policy for package pick up. Multiple times I've picked up a package where they request my address and name and give me the package when I show ID. This time, they said they require a tracking number to pick up a package and there is no ther way to access it or for them to find it, and it's always been that way when it clearly hasn't been. If that is the way it has always been, they should uniformly apply that policy. Package pick up is an issue, because they seem to randomly decide they just do not want to deliver to our house.
  • TM
    Teri McDaniel
    Jan 31, 2026
    1.0
    Brandi is the rudest person ever. When she dont know something she double downs in a rude way. I pull up policies online and she still like huh. So uneducated to be work at the front. She tells ppl well im the only one in the rudest way!!!! No help! The 2 stars are there for a reason!
  • KD
    karah diehl
    Jan 11, 2026
    1.0
    It’s hilarious that you guys don’t even attempt to deliver packages. I’m assuming they take one look at the package and say “yeah I’m not delivering that, I’ll leave it at the post office for the customer to get” & then slap a pink slip in my mailbox and claim that you attempted to deliver it. this is laziness at its finest and is MADDDD annoying. I spoke with a staff and then said the drivers purposely do this because they don’t feel like walking up people’s steps.
  • M1
    MY 13
    Jan 4, 2026
    1.0
    Amazon needs to stop using the Post Office for deliveries, ASAP. There are businesses like DoorDash that would gladly pick up the slack created by the Post Office’s incompetence and outdated business practices. Here’s the problem: they’ll (The John Deere site) drop a pink slip in your mailbox and mark it as a “delivery attempt,” even when they never had the package with them in the first place. That is not an attempt. People are paying for two‑day shipping that the Post Office consistently fails to honor. It’s disappointing that a company as large as Amazon accepts this, being larger an more profitable than the Post Office. Every time this happens, I make Amazon discount my order — and if others are doing the same, it’s costing them real money. Maybe that’s what it takes for them to rethink their partnerships. The Post Office staff — yes, all of you, including the Postmaster — refuses to do what UPS, FedEx, and DHL do every single day: walk up, knock on the door, and deliver the package. But they have no problem stuffing a mailbox full of junk mail. When it comes to things that actually matter, suddenly it’s “too much effort, too walk.” If I have to go pick up a package when I’m home and available, why do I need the Post Office at all? Hurry up, AI. #RemoveSurplusJobs #JohnDeereSite#RemoveUSPSservices#Makethemwork

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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