The UPS Store

Reviews

• DB

  Dana Barber

  2 days ago
  1.0
  I will just say say terrible. I returned an item that never got returned to Amazon and I just had to eat the cost.
• CW

  Curtis Ward

  Apr 3, 2026
  3.0
  If you've ever seen the Soup Nazi episode of Seinfeld, that's what this place is like. The employees tend to be angry if you don't know how to work the machines or just need help in general. There are a couple of friendly folks, but also yelling for some reason. There is usually a long line, so be prepared.
• SC

  Steve Crouch

  Mar 31, 2026
  1.0
  Very bad service. Had yes or no question but left On hold For 20 Minutes plus.
• CM

  Chanade Mcnair

  Mar 19, 2026
  3.0
  Most days aren’t bad. Unfortunately I came in On a day where myself and others were being skipped constantly because the new girl could only dl so much and the older woman was definitely taking her time. There was another girl there but she was on her break. Bad time to choose to take a break especially when the store is about to close and the line is very long. I overheard the older woman say to the new girl in front g of customers that they shouldn’t rush because the line isn’t going anywhere. Thats something I would’ve said in private. The male boss that works there is very rude as well. I think he is that way because he can be and there’s the crappy fact that this is the only ups store griffin. Griffin needs an upgrade. Anyways, my suggestions would be to multitask, help when needed, ask questions, and to move with a purpose.
• CM

  Clive McCarthy

  Mar 11, 2026
  1.0
  The staff is very rude and challenges customer returns in order to make them pay additional fees that the carrier has instructed should be included. Carrier says bring package with no box or label needed, but at the store they want to charge you for tape etc. very poor customer service and then they disassociate themselves as not being a “ups store!” I’d rsther drive to Peachtree City for service.

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