The UPS Store

4.5
1182 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2982 in Griffin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Walmart Shopping Center (Griffin Crossroads Shopping Center).

Details

  • DeliveryNot available

Location

The UPS Store
1545 N Expressway, Griffin, GA
30223, United States

Hours

Reviews

4.5
1,182 reviews
5 stars
1,027
4 stars
14
3 stars
9
2 stars
14
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their friendliness and efficiency, while others were reported as rude and unhelpful.

Pricing Issues

Customers frequently complained about high prices for services, including charges for tape and printing labels that were expected to be free.

Long Wait Times

Many customers noted long wait times and slow service, particularly during busy hours, leading to frustration.

Store Hours

Several reviews mentioned the store not adhering to posted hours, with instances of being closed early or not opening on time.

Packaging Quality

Multiple customers reported issues with packages arriving damaged despite paying for packing and shipping services.
  • AH
    Ashley Holt
    6 days ago
    1.0
    OVERCHARGES!!! I went to the store to have 2 labels printed each on a sheet of paper with black and white ink total of 2 sheets of regular paper. I was charged almost $9.00!!! I called UPS in Senoia where they charge 25cent per copy. I was blown away that they charge the to print! Will not be going back to this store. The employee was nice and said sorry this is what the owner says they have to charge this amount. It’s a shame they are price gouging!!!
  • CB
    chol bae
    6 days ago
    1.0
    They charge you a packing service to put a 12" piece of tape on a box that I had already packaged. Wow UPS must be hard up for money now. I left it open so they could check the return but I guess that it doesn't matter what's in the box anymore.
  • CC
    CarlosGt
    Oct 30, 2025
    1.0
    Slowest service in the world. It's worth the drive to go to Newnan and faster too! Unbelievable!!!
  • DD
    daniel
    Oct 24, 2025
    1.0
    Tried to charge me 5$ to print a shipping label when other ups said it is supposed to be free
  • SM
    Sis Rere McB
    Sep 18, 2025
    1.0
    Sloooooowest freaking service eeeeever and eeeeeverytime single time! And not even quality customer service 🤦‍♀️ lines are always wrapped inside… it’s like going into an old govt tag office in the 90’s when everyone had to register at the same time each yr. Crazy plz do better. And it always smells bad very smell inside and to have to stand inside long with the smell is annoying.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2982 in Griffin offer?

The UPS Store #2982 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.