Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4293 in Grayson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Grayson Highway At Rosebud Road In The Kroger Plaza.
Details
- DeliveryNot available
Location
Hours
Reviews
3.3
112 reviews
5 stars
56
4 stars
7
3 stars1
2 stars
7
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their friendliness and helpfulness, while others are criticized for rudeness and lack of professionalism.
Timeliness
Customers frequently reported issues with the store not opening on time and delays in service, leading to frustration.
Staff Training
Several reviews highlighted a lack of training among staff, resulting in poor service and mistakes with package handling.
Management Issues
The management, particularly the owners, received negative feedback for their rude behavior and unprofessionalism, impacting the overall customer experience.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, noting improvements in service and staff demeanor, especially after changes in ownership.
- KKKecia KlobNov 7, 20255.0Consistently good service !
- AMAmaiya MccoyOct 31, 20251.0The customer service experience was disappointing. The employee was unfriendly and appeared rude. She locked the doors earlier than the posted closing time and was on her cellphone while telling someone that another customer and I were coming in late. This behavior came across as unprofessional and unwelcoming. Additionally, she informed me that overnight shipping would cost $200, which seemed unusually high and raised some concern.
- SHShantel HollisOct 21, 20251.0They are not friendly. No one was in there and I walked in no one say hello I can help or nothing. Some guy walked in and I’m guessing the female manager knew him because it was all smiles and greetings then. I expect better from a facility that’s in Grayson.
- MMMarilynOct 20, 20251.0I waited over 10 minutes for them to open on 10/20. When the employee finally came into work, he barely addressed customers. The customer service here is poor. Based on past reviews, this seems to be a trend. I would recommend the Webb Ginn location, if you are in the area. They open on time and I have never had this type of experience with them
- KKKBAug 29, 20252.0This location never opens on time. The customer service is subpar and I really dislike having to come to this location. 😮💨
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Grayson offer?
The UPS Store #4293 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store in Grayson?
The UPS Store is open Monday to Friday from 8:30 AM to 6:30 PM, Saturday from 8:30 AM to 4:30 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store open on Sundays and holidays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM. Holiday hours vary; some holidays may be closed as listed on their website.
What payment options are accepted at The UPS Store in Grayson?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located?
It is located at 1911 Grayson Hwy, Suite 8, Grayson, GA 30017, in the Kroger Plaza at the intersection of Grayson Highway and Rosebud Road.
Can customers find food options near The UPS Store in Grayson?
Yes, Jersey Mike's Subs, Subway, Pancake House, Joe's All American Grill, China Cafe, and El Ranchero Mexican Grill & Bar are nearby for meals before or after visiting.
Are there insurance agencies near The UPS Store for additional services?
Yes, UR Covered Insurance Agency and Ken Dean State Farm Insurance Agent are nearby, providing easy access to insurance services along with your UPS Store visit.
Where can customers find shredding services near The UPS Store?
Shred Nations offers professional shredding services nearby, complementing the document shredding offered at The UPS Store.
Does The UPS Store in Grayson offer mailbox rental and shipping supplies?
Yes, The UPS Store offers mailbox services along with mailing supplies, stamps, moving boxes, and other office products.
How can I contact The UPS Store in Grayson for inquiries or appointments?
You can call them at +1 770-338-1892 or email store4293@theupsstore.com for information or to schedule services.