The UPS Store

3.2
115 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4293 in Grayson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - On Grayson Highway At Rosebud Road In The Kroger Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
1911 Grayson Hwy, Grayson, GA
30017, United States

Hours

Reviews

3.2
115 reviews
5 stars
57
4 stars
7
3 stars
1
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude and unprofessional behavior from certain employees.

Timeliness

Many customers express frustration with the store's inconsistent opening hours and delays in service.

Staff Competence

There are concerns about the staff's knowledge and ability to handle shipping and customer inquiries effectively.

Ownership Changes

Recent changes in ownership have led to improvements in customer service, with some customers noting a positive shift in the store's atmosphere.
  • RP
    Ronak Patel
    Dec 19, 2025
    5.0
    Mother & daughter team are very pleasant, plus hiring young men from the local community is huge!! So next time selecting your Amazon return option would highly recommend UPS Grayson.
  • EO
    EL OZO
    Nov 30, 2025
    1.0
    THEY DO NOT OPEN ONTIME 😒
  • KK
    Kecia Klob
    Nov 7, 2025
    5.0
    Consistently good service !
  • AM
    Amaiya Mccoy
    Oct 31, 2025
    1.0
    The customer service experience was disappointing. The employee was unfriendly and appeared rude. She locked the doors earlier than the posted closing time and was on her cellphone while telling someone that another customer and I were coming in late. This behavior came across as unprofessional and unwelcoming. Additionally, she informed me that overnight shipping would cost $200, which seemed unusually high and raised some concern.
  • SH
    Shantel Hollis
    Oct 21, 2025
    1.0
    They are not friendly. No one was in there and I walked in no one say hello I can help or nothing. Some guy walked in and I’m guessing the female manager knew him because it was all smiles and greetings then. I expect better from a facility that’s in Grayson.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Grayson offer?

The UPS Store #4293 provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.