United States Postal Service

3.1
38 reviews

About

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Visit your local Post Office™ at 968 Dawsonville Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
968 Dawsonville Hwy, Gainesville, GA
30501, United States

Hours

Reviews

3.1
38 reviews
5 stars
16
4 stars
4
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2
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1
1 star
15
  • BO
    Brandon Osburn
    Nov 4, 2025
    1.0
    Worker is clicking green smile review before customer has a chance to choose Told me no less then 10 times, I don't understand why you would mail so much at once. Blond hair lady- rudest postal worker ever. Usually go to another location. Won't stop back here Like because I'm a customer and I'm spending money be happy I'm supporting post office. Told me to pay once total reached $100 Incase my card was declined. No thank you, spend 500 and was treated horribly
  • AF
    Alicia Foard
    Oct 7, 2025
    1.0
    I had a very disappointing experience at this post office. I arrived a few minutes before closing and was respectful of their time, but the employee who assisted me a woman with blonde curly hair and glasses was extremely rude and unprofessional. While she was helping another customer, I was quickly filling out my paperwork, and she reminded me multiple times that they were closing, even though I was clearly trying to hurry. When it was finally my turn, she saw that I needed to send certified mail and told me, in a very dismissive tone, that it would take “10 to 15 minutes to fill out” and that they didn’t have time to help me. Instead of offering guidance or patience, she refused to assist me altogether. It’s very disappointing to be treated that way — you never know what someone is going through, and a little kindness goes a long way. I understand everyone wants to go home at the end of the day, but that doesn’t excuse being rude to customers who are following the rules and just need a little help. This kind of attitude is not what good customer service looks like. I truly hope management addresses this behavior and ensures that staff treat people with respect, regardless of the time of day.
  • VY
    Val Yel
    Jun 12, 2025
    5.0
    No crowd, very good

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.