Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6134 in Gainesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Dawsonville Hwy (Hwy 53) At Mcever Rd, In Publix Shopping Center Next To Starbucks.
Details
- DeliveryNot available
Location
Hours
Reviews
3.1
162 reviews
5 stars
76
4 stars
9
3 stars
3
2 stars
8
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with specific complaints about a manager's behavior and a lack of professionalism.
Mixed Experiences
While some customers praised individual employees for their helpfulness, many others reported negative experiences, indicating a lack of consistent service quality.
Pricing Issues
Several customers expressed frustration over perceived high charges for basic services, such as taping boxes and shipping fees, leading to dissatisfaction.
Store Environment
The store received mixed feedback regarding cleanliness and organization, with some customers noting a pleasant atmosphere while others reported issues.
- VYVal YelNov 5, 20255.0Very friendly, efficient snd really wuick in what they do! Great experience! Thanks a lot (Notary Public)
- LBLauren BSep 30, 20251.0So I went to the Gainesville Post Office to return a package that I had bought from that popular Shein website. Well, literally every time I've ever printed off a lable for returns, I bring it to the post office and I'm good. But the lady told me to go to the UPS store. So, a little confused and agitated, I smiled and said "okay." Note, I have not ordered anything from Shein in over nine months. So if they made any changes to their shipping policy, clearly, I would be completely oblivious to them. I get to the UPS store and walk up to the desk and both of these associates are deep in conversation with each other and I'm thinking, "uh, where do I go?" So the younger girl with black hair calls me over to her station and grabs my package then turns back around and continues her conversation with her associate while I'm just standing there like, "......." She finally starts to assist me and I tell her how I was confused about the situation because I've never had to go to the UPS store before for a return until now. This girl proceeds to tell me in a "jokingly manner," "it pays to pay attention, huh?" Girl. I don't need your sarcastic crap right now. Not only was that completely unprofessional and unnecessary, you don't know what people are going through, and we as a society don't need that negativity being spread from "professional businesses" right now. I hope all of Google sees this as well as Gainesville and realizes how dark humanity is becoming towards each other. And I keep seeing the business reply to other negative comments, saying how "they value our opinion" and all that nonsense, but CLEARLY THEY DON'T. They've literally done nothing to address or fix the issue. Either hire people that love life and people or just close the business down. Because we don't deserve this negative garbage in life right now! People are going through unimaginable pains in life and this is not okay. I hate leaving negative reviews but people need to be aware of how people are being treated.
- JCJoel CliburnSep 26, 20255.0Best shipping experience ever! I missed a very important delivery that required a signature — a watch my little brother will wear on his wedding day. I called the store and spoke with Edis, who was incredibly kind and helpful. She promised to call me with an update, and just a few minutes later she let me know the driver, Alex, had arrived at the store. Alex even stayed to give me time to drive over. Thanks to them, I got the package in perfect condition. Edis went above and beyond, and I couldn’t be more grateful. Truly a 5/5 experience!
- SDShannon DempseySep 8, 20251.0Unbelievably rude manager. Been here twice since we moved to the area. Same rude service - twice - from her. Won’t be going back. Avoid this store. After reading other reviews this isn’t a one off and is definitely the norm.
- DLDavid LittleAug 21, 20255.0Today, I went into the UPS store and received excellent service during an extremely busy time of the day.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6134 in Gainesville offer?
The UPS Store #6134 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the operating hours of The UPS Store #6134?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #6134 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM.
Where is The UPS Store #6134 located?
It is located at 821 Dawsonville Hwy, Ste 250, Gainesville, GA 30501, inside the Publix Shopping Center next to Starbucks.
What payment options does The UPS Store #6134 accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get mailbox rental services at The UPS Store #6134?
Yes, mailbox rentals and mailbox services are available at this location.
Does The UPS Store #6134 offer notary and shredding services?
Yes, notary services and document shredding are provided at this store.
Are there any nearby coffee shops where I can relax before or after visiting The UPS Store?
Yes, Starbucks and Java Monkeys are nearby for coffee and refreshments.
What nearby dining options are available around The UPS Store #6134?
Nearby restaurants include Wingstop for American food, Olive Oil by Olive Basket for Italian cuisine, Kiku Japanese Steak House, Pure Pho & Grill for Vietnamese food, Sonic Drive-In for fast food, and Riverside Pizza.
Are there any nearby places offering complementary services like cell phone repair or landscaping?
Yes, REPAIRTEK Gainesville Cell Phone Repair and CPR Cell Phone Repair Gainesville Village Shoppes are nearby for electronics repair, and Reliant Landscaping offers landscaping services close to The UPS Store.