The UPS Store

4.5
163 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7592 in Gainesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1210 Thompson Bridge Rd, Gainesville, GA
30501, United States

Hours

Reviews

4.5
163 reviews
5 stars
141
4 stars
1
3 stars
2
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while many customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Efficiency

Several reviews highlighted the quick and efficient service provided by staff, making the process of shipping and returns easy for customers.

Cleanliness

Customers noted that the store is clean and well-maintained, contributing to a positive shopping experience.

Staff Recognition

Specific employees, particularly Sandy, Dharam, and Preston, received multiple commendations for their exceptional service and assistance.

Inconsistency

There are reports of inconsistent service quality, with some customers experiencing delays or issues with staff communication.
  • HP
    Hana Payne
    Nov 15, 2025
    1.0
    This place was so pleasant when they first opened up now the new workers are lazy and terrible customer service they look tired and act like they don’t care! Y’all need to hire more uplifted n grateful to have a job folks then them 2sorry workers yall have in there now! They energy is always off and you can feel it coming through the door so I’ll choose another UPS store from now on!
  • TR
    toneisha renee
    Oct 6, 2025
    5.0
    Very fast and helpful
  • JB
    Justin Brewster
    Aug 19, 2025
    1.0
    Would in no way do business with this particular store, the one across town on Dawsonville Highway has much better customer service.
  • BT
    beverly Tate
    Aug 8, 2025
    3.0
    Some of my packages be banged up pretty bad & my t.VS are always scratched or cracked and today.I receive a package with nothing in it. Guess it must be my luck!!!
  • GT
    glenn tanner
    Jul 15, 2025
    5.0
    Just had a pleasant experience sending a fax and getting information on their 24-hour mailboxes. The gentleman behind the counter kept things moving by helping other customers at the same time while we were waiting on the fax. Clean and polite. I would absolutely visit this location again.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Gainesville offer?

The UPS Store #7592 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.