The UPS Store

4.5
166 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7592 in Gainesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1210 Thompson Bridge Rd, Gainesville, GA
30501, United States

Hours

Reviews

4.5
166 reviews
5 stars
143
4 stars
1
3 stars
2
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude and unhelpful experiences.

Efficiency

Several reviews highlighted the quick and efficient service, with many customers appreciating the fast processing of their requests.

Staff Attitude

There are notable concerns regarding the attitude of some staff members, with complaints about rudeness and lack of professionalism from certain employees.

Cleanliness

Customers consistently noted that the store is clean and well-maintained, contributing to a positive shopping experience.

Product Availability

Some customers expressed frustration over the lack of basic supplies, such as tape, which they expected to be readily available at a shipping store.
  • MT
    Michele Taylor
    Dec 22, 2025
    5.0
    I love going to this USPS on Thompson Bridge...the service is quick, friendly and the hours are great! This is the best.. 😊
  • JS
    Joyce Stephens
    Dec 10, 2025
    1.0
    Could not wait for answers. Could not find local ups store. Ups changed the city where package to be delivered. Worst worst customer service
  • IB
    ISAURA PEREZ BELLO
    Dec 2, 2025
    5.0
    Excelent customer service
  • PP
    Pressure
    Nov 15, 2025
    1.0
    This place was so pleasant when they first opened up now the new workers are lazy and terrible customer service they look tired and act like they don’t care! Y’all need to hire more uplifted n grateful to have a job folks then them 2sorry workers yall have in there now! They energy is always off and you can feel it coming through the door so I’ll choose another UPS store from now on!
  • TR
    toneisha renee
    Oct 6, 2025
    5.0
    Very fast and helpful

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Gainesville offer?

The UPS Store #7592 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.