Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4989 Courtney Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
245 reviews
5 stars
35
4 stars
10
3 stars
11
2 stars1
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor attitudes and dismissive behavior.
Delivery Issues
Numerous complaints about packages being delayed, lost, or delivered to the wrong address, causing significant frustration among customers.
Staff Competence
Some reviews noted improvements in service with new staff, while others highlighted ongoing issues with untrained or incompetent employees.
Management Concerns
Frequent calls for better management and staffing, with suggestions that the current management is not addressing customer complaints effectively.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
- DRDonald Rien3 days ago1.0If they don't go to your address but go to another one to verify you are at the business that isn't your address they are apparently allowed to stop delivery and return all your packages to sender. Thought messing with someone else's mail was illegal, cause I never authorized a stop on my mail
- MNMabel N5 days ago1.0*Dạ nếu mình là người Việt thì con không khuyên mình đi làm hộ chiếu ở chỗ này nha 😓 Attitude!!! Maybe it’s just me, or maybe I somehow annoyed her, but the lady really made me feel bad. I had an early-morning appointment, and since it was my first time applying for a passport, I was really excited. I won’t go into too many details, but I’m sorry if because it was my first time, I needed extra help going through the process. Before me, there were other people whose English wasn’t very good, and she was mean and grumpy to them as well. I felt bad for them, and I don’t know if that’s the reason she treated us that way. Anyway, I ended up not submitting my passport application there. I walked out and went to another place that didn’t require an appointment, and they were incredibly nice and patient. I was missing some documents, but they informed me that I could simply use their printer. I also didn’t know I had to pay by check or money order, so I had to rush to the bank and come back — they explained everything step by step and were very helpful. I finally completed my application. So honestly, if your English isn’t strong, I wouldn’t recommend coming here. I don’t want anyone to feel bad just because their English isn’t fluent or because it’s their first time applying for a passport and they might make mistakes. Why do we even need to make an appointment just to be treated like trash? 😓
- JPJulian PrietoOct 31, 20251.0Mal servicio al tratar de preguntar por medio de mi teléfono ya que no hablo el idioma inglés, una persona malhumorada de mala actitud siendo arrogante y repelente con gestos hasta racistas qué Mal servicio,todo por preguntar y querer obtener un servicio
- RWRichie WhyteOct 9, 20255.0Britney was very friendly and helpful
- KTKossi TudziOct 1, 20255.0The service is getting better . They have new competent people
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What types of services can I find at the United States Postal Service at 4989 Courtney Dr?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need to make an appointment for passport services?
Most passport services require an appointment through the online scheduler, though some limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sunday.
Can I reserve a PO Box at this location?
Yes, you can search for and reserve PO Boxes online, then complete your setup in person.
Are PO Boxes accessible outside of normal lobby hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but access can vary; please check with this Post Office for details.
Where can I find nearby dining options after visiting the Post Office?
You can visit nearby restaurants such as Kingston Grill for Jamaican cuisine, Tipsy Tortillas for casual dining, or Wingtopia for chicken dishes.
Are there any nearby places where I can get tech services?
Yes, Computer Consultants Agency and Complete Cellphone and Computer Repair are nearby for IT support and device repairs.
What nearby places can I visit for a quick dessert or snack after mailing packages?
You might enjoy YoJays Yogurt Treats, Yojay's ice cream shop, or Cookiegrams of Georgia bakery for sweets.
How can nearby religious organizations help someone visiting the Post Office?
Places like Forest Park Post Office (which also serves as a park and religious organization), First Christian Church, and Worship Center of Atlanta offer community services and may provide spiritual support.