The UPS Store

4.0
157 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3477 in Flowery Branch offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix / Chick- Fil- A Center At Winder Hwy And Atlanta Highway.

Details

  • DeliveryNot available

Location

The UPS Store
3446 Winder Hwy, Flowery Branch, GA
30542, United States

Hours

Reviews

4.0
157 reviews
5 stars
110
4 stars
5
3 stars
3
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and professionalism, particularly highlighting individuals like Nigel, Raj, and Ethan for going above and beyond.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, with many expressing satisfaction with the speed of their transactions.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and inconsistent service, particularly regarding handling Amazon returns and pricing.

Pricing Concerns

Several customers expressed dissatisfaction with perceived price gouging for services like taping boxes and printing, leading to frustration.

Store Environment

Feedback varied on the store's cleanliness and organization, with some praising it while others reported issues with staff demeanor and overall atmosphere.
  • CK
    Charlie Krischer
    3 days ago
    1.0
    When I arrived, the store was busy with Amazon returns and UPS business. They should have a self-service Amazon return center, but they don’t because they want to charge you for packaging supplies. That is not the reason I’m giving 1 star. The reason is that I asked if they could print an Amazon return label, and they said yes, but they didn’t tell me they'd charge me for a label Amazon had already prepaid. I checked my receipt, and they charged me 15 min of computer use. I didn’t use a computer for 15 min. My whole interaction took no more than 5 min. I’m very upset because Amazon had already prepaid for the label, but they charged me $2.25 for a label whose paper cost no more than 25 cents. In conclusion, I paid $6.51 to return an Amazon package.
  • JL
    J Long
    Dec 26, 2025
    5.0
    Raj was extremely helpful!
  • DJ
    Darryl Jefferson
    Dec 19, 2025
    5.0
    Nigel was a great help to me when it came to finding out about my delays with one of my packages. He communicated great and got things sorted out for me. Would definitely come back to this location
  • JG
    jesus gustavo
    Dec 5, 2025
    1.0
    bad employers he asked my ID to send a package i go all the time to UPS TO SEND SOMETIMES AND NOW HE ASKED ABOUT MY ID
  • AD
    Alvin D'Aquin
    Nov 23, 2025
    5.0
    Great place for a quick stop to ship something, very professional staff.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3477 in Flowery Branch offer?

The UPS Store #3477 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

What are the operating hours of The UPS Store #3477?

The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:30 AM to 3:00 PM, and closed on Sundays.