Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 75 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
174 reviews
5 stars
44
4 stars
6
3 stars
3
2 stars
6
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, with several customers expressing frustration over poor service and lack of assistance.
Package Delays
Numerous customers reported significant delays in package processing and delivery, with packages often sitting at the Fairburn location for extended periods without movement.
Lost Packages
A recurring theme in reviews was the issue of lost or missing packages, with several customers stating that their items were untraceable or had been opened and tampered with.
Mixed Experiences
While many reviews were negative, some customers did report positive experiences with specific employees, noting friendly and helpful service.
Facility Issues
Customers mentioned the facility being dirty and poorly managed, with complaints about long wait times and staff not adhering to posted hours.
- KWKayla WeaverJan 1, 20261.0The constantly lose packages and then sending them out of state when they should've stayed in Georgia 3 of mine now have been sent to different states. They LOST one of them, extremely lazy and unprofessional its unacceptable. Hire people who are willing to do the job correctly. This place needs to be SHUT DOWN
- BCBrian CunninghamDec 23, 20251.0Fairburn USPS is absolutely ridiculous.. I'm not one to tell people how to do their job but geezus this place has something seriously wrong with it. Idk if its an employee problem or an infrastructure issue. Maybe a combination. These people must not know how to read and clearly dont care about other people's mail/packages. Wish UPS and FedEx would put the Federal Govt USPS out of business. At least this place. I wouldn't trust Fairburn USPS to make a Mc.Double cheeseburger. Certainly dont trust them with my packages. Their warehouse must be overloaded with packages given how long they sit there before they finally move. When they do they'll end up in FL before going back to Fairburn, Ga. Dreadful experience. Makes online shopping awful. This place in particular gives USPS employees a BAD look. Please teach your employees how to read and require a quota on packages being sent out. If they cant meet basic criteria then FIRE THEM
- AAAalyDec 23, 20251.0Employee is beyond unprofessional, beyond slow and so rude. Wasted my time and many others , most of us ended up leaving. System kept shutting down while i tried to pay and for some reason kept rejecting my physical card and phone through apple wallet. She called someone for help but instead of waiting she ripped off the stamps off my letters ruining the envelopes. If there is an issue with payment system should've told me and had me pay first then proceed to putting on stamps.
- MMMakaylaDec 23, 20251.0The other reviews are not lying about packages sitting there and not moving. I have never had this happen. My packages usually go to Atlanta distribution before they come to the usps closest to me and they are always fast. This is the first time ive had something go to fairburn and just sit there for days with no movement. I get it’s the holiday season but these things are gifts!! It’s been there for DAYS without going anywhere or getting scanned when im pretty sure the next stop would be my closest usps.
- MBMichael BarberDec 17, 20251.0This facility is unbelievable and not in the good way, on several occasions over the years (yeah this happens here often for some reason) I’ve watched my packages sit at this facility and be scanned over and over for literally a week and go nowhere, or it sits there for days and gets sent to a completely different state before anyone catches it and delays my packages for over a week then they show up beat to crap with stuff falling out by the time they arrive and honestly if I have a package go through here I add a week to the arrival date and it seems to line up pretty spot on, at least I know what to expect when my stuff has to go through this place I guess, “it’ll show up someday, eventually, in one piece, maybe?” 🤔 this place needs help, seriously… edit: and just as I finished writing they sent another package of mine coming from Ca. to a different state 4hrs away, and I live maybe 1hr from this facility 🤯 what is the deal??
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 75 Washington St offer?
This Post Office provides mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos with a scheduled appointment.
Do I need an appointment for passport services?
Most passport services require an appointment scheduled through the online scheduler, with limited walk-in hours available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online and complete the setup in person at this location, or apply in person with two valid IDs and a completed application form.
What are the operating hours for the Post Office at 75 Washington St?
Monday to Friday, it is open from 8:30 AM to 5:00 PM and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
Can I access my PO Box after regular hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though exact lobby hours may vary; please check with the local Post Office.
Are there other postal facilities near this location?
Yes, nearby postal locations include another United States Postal Service branch and the Post Office-Fairburn, making it convenient to find postal services in the area.
What nearby places can I visit before or after using postal services here?
You can visit Fairburn City Hall, Fairburn Hobgood-Palmer Branch Library for community and research needs, or enjoy dining nearby at Judy's Restaurant or China House.
How can nearby restaurants assist me when visiting the Post Office?
Nearby restaurants like Domino's Pizza and El Llano Restaurant offer convenient dining options for a meal before or after your visit to the Post Office at 75 Washington St.