Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 75 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
167 reviews
5 stars
43
4 stars
6
3 stars
3
2 stars
6
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness and helpfulness, while others are reported as rude and unprofessional.
Package Handling
Numerous complaints about lost, delayed, or mishandled packages, with many customers expressing frustration over packages being held up for days.
Cleanliness and Organization
The post office is described as dirty and poorly organized, contributing to a negative customer experience.
Staff Attitude
Several reviews highlight a lack of professionalism and courtesy among staff, with specific employees being called out for their negative behavior.
Operational Issues
Customers report frequent issues with the post office's hours, including opening late and closing early, leading to dissatisfaction.
- AAAshNov 7, 20251.0I placed an order for a package over two weeks ago, and its tracking information indicates minimal movement over the past five days, spanning two different states. Currently, the package is located in Georgia, and I am still awaiting its delivery in North Carolina. The estimated delivery date was initially the fourth or fifth, and it is now the seventh. I am quite frustrated as this item was intended for delivery before Halloween, and we are now well past that date. Could you please provide an update on the status of this shipment?
- EFElizabeth FerdmanOct 31, 20255.0My first time here— Great employees, fast and friendly service. Thank you!
- TDTerrance DozierOct 18, 20255.0Great experience
- ATAlicia TOct 8, 20254.0This was surprisingly a pleasant post office experience! It was quick and the lady who helped me was very nice
- TJTajah JamesAug 16, 20251.0Older lady at the front desk was very rude not helpful at all. The place is dirty and not well kept.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 75 Washington St offer?
This Post Office provides mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos with a scheduled appointment.
Do I need an appointment for passport services?
Most passport services require an appointment scheduled through the online scheduler, with limited walk-in hours available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online and complete the setup in person at this location, or apply in person with two valid IDs and a completed application form.
What are the operating hours for the Post Office at 75 Washington St?
Monday to Friday, it is open from 8:30 AM to 5:00 PM and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
Can I access my PO Box after regular hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, though exact lobby hours may vary; please check with the local Post Office.
Are there other postal facilities near this location?
Yes, nearby postal locations include another United States Postal Service branch and the Post Office-Fairburn, making it convenient to find postal services in the area.
What nearby places can I visit before or after using postal services here?
You can visit Fairburn City Hall, Fairburn Hobgood-Palmer Branch Library for community and research needs, or enjoy dining nearby at Judy's Restaurant or China House.
How can nearby restaurants assist me when visiting the Post Office?
Nearby restaurants like Domino's Pizza and El Llano Restaurant offer convenient dining options for a meal before or after your visit to the Post Office at 75 Washington St.