United States Postal Service

2.7
152 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 607 Ronald Reagan Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
607 Ronald Reagan Dr, Evans, GA
30809, United States

Hours

Reviews

2.7
152 reviews
5 stars
55
4 stars
11
3 stars
5
2 stars
1
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about attitudes and lack of professionalism.

Delivery Issues

Numerous reviews highlighted problems with mail and package delivery, including misdeliveries, lost packages, and failure to deliver important items.

Mixed Experiences

While some customers praised specific employees for their helpfulness and efficiency, others had negative experiences, indicating inconsistency in service quality.

Communication Problems

Customers frequently noted difficulties in reaching the post office by phone and receiving timely responses to inquiries.

Long Wait Times

Several reviews mentioned long lines and slow service, particularly during busy periods.
  • CB
    Christian Beecher
    Oct 23, 2025
    1.0
    Zero exaggeration here: signed a new lease recently and there’s a community mail box area. Property management doesn’t know my mailbox number, after we tried a few different ones, so I’ve called 26 times (and counting) from 9:09am to 9:43am now to confirm the mailbox number. 19 times it rang through, the 20th time someone picked up and hung up immediately after, and the rest have rang through. I’d love to walk in and get my issue resolved but need to be at my mailbox when they give me the number to ensure it doesn’t need to be rekeyed altogether. Maybe I’ll get through the 27th, stay tuned!
  • LH
    Logan Hubbard
    Oct 17, 2025
    1.0
    For no reason whatsoever my packages were listed as “held at request of customer” despite me doing no such thing. Have tried calling multiple times and no answer. Awful, just awful.
  • MS
    Matthew Schmidt
    Sep 10, 2025
    4.0
    I'd like to share a story about someone else. The service was amazing. A woman was in and sending something very important overseas. And two of the staff members continually talked with her and help her think through her options and find the best product and service and you could tell they really cared about making sure she was cared for
  • BB
    BigFrancis
    Aug 22, 2025
    1.0
    The carriers aren't held to any standards and they dont seem to care that they blatantly refuse to do their job (Such as dropping off a package at a door..). The front desk people will try to gaslight you into thinking there isnt actually an issue occurring or that it is somehow your fault or someone else's.
  • WJ
    William Jones
    Aug 14, 2025
    1.0
    The lady with the braids up front working the counter could use maybe some retraining on courtesy and professionalism. She absolutely fits the stereotype for rude government employee who won’t get fired or reprimanded because…

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.