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Visit your local Post Office™ at 607 Ronald Reagan Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported poor customer service, including unresponsive staff and rude interactions.
Delivery Issues
Numerous complaints about packages being misdelivered, held without request, or not delivered at all.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing frustration.
Long Wait Times
Customers frequently mentioned long lines and slow service, particularly during busy periods.
Accountability Concerns
Several reviews highlighted a lack of accountability among staff and issues with management responsiveness.
SM
Shaneika Mahoney
6 days ago
1.0
0/5 if I could. They lie and say that they left a notice about my delivery and then when you call them, they do not answer the phone.
AP
Alisha Pollard
Dec 17, 2025
1.0
Nobody ever answers their phone what is the point of having a phone if you don't answer it??? I own a business and only ONE lady does her actual job and picks up the packages! Last night the guy who sometimes delivers came at 4:45 looked at the mail box I have sitting outside with about 10 packages and walks away! I have complained and complained!!!!
KK
Katie Kazor
Dec 11, 2025
5.0
Maddie at the Evans USPS saved Christmas! She went above and beyond tracking down a package I had put the wrong shipping address on. She called multiple times with updates and we were so excited when she had found it! Thanks, Maddie and the USPS, for outstanding customer service during the busy holidays!
HN
Holly Newman
Dec 5, 2025
1.0
⭐️ 0/5 — If I could give zero stars, I would.
Customer service here is practically nonexistent. No one answers the phone—after calling nonstop for three hours, I couldn’t get a single response.
My package was supposed to be delivered today, but the tracking suddenly claimed I requested it to be held at the post office. I never made that request. I was home all day and even received two other packages without any issues—from FedEx and UPS. USPS is always the exception, and not in a good way.
Now I have to go pick up a package I never asked to be held. Completely unacceptable experience.
CB
Christian Beecher
Oct 23, 2025
1.0
Zero exaggeration here: signed a new lease recently and there’s a community mail box area. Property management doesn’t know my mailbox number, after we tried a few different ones, so I’ve called 26 times (and counting) from 9:09am to 9:43am now to confirm the mailbox number. 19 times it rang through, the 20th time someone picked up and hung up immediately after, and the rest have rang through. I’d love to walk in and get my issue resolved but need to be at my mailbox when they give me the number to ensure it doesn’t need to be rekeyed altogether. Maybe I’ll get through the 27th, stay tuned!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the operating hours of the United States Postal Service at 607 Ronald Reagan Dr?
The USPS location at 607 Ronald Reagan Dr is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. You should complete and print your application form before applying.
Is an appointment required for passport services at this location?
Most passport services require an appointment scheduled through the USPS online scheduler, although limited walk-in hours are available at select locations.
Does this Post Office provide passport photo services?
Yes, photo services for passports are available, but you need to make an appointment using the online scheduler for first-time passport photo services.
How much does a passport photo cost at this USPS location?
The fee for a passport photo is $15 at USPS locations.
Can I rent a PO Box at the United States Postal Service on Ronald Reagan Dr?
Yes, you can reserve a PO Box online or in person at this Post Office. To start online, visit the USPS website to search availability and complete your application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. It's best to check with this Post Office for exact lobby access hours.
What nearby places can I visit before or after my trip to this Post Office?
Near the USPS, you can visit restaurants like International House of Pancakes, IHOP, Dunkin', Domino's Pizza, and Zaxby's for meals or snacks.
Are there financial services close to the USPS at 607 Ronald Reagan Dr?
Yes, nearby financial services include Wells Fargo ATM, Regions Bank, South State Bank, and H&R Block for banking, tax, and money transfer needs.
What other local businesses are near the USPS location that might be helpful to customers?
Nearby businesses include Money Investigation, Inc., Longleaf Home Buyers, Magnolia Bloom Real Estate Team, William Scott Insurance Broker, and Goodwill Donation Drive-Thru.