The UPS Store

4.5
195 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7520 in Ellenwood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
101 Fairview Rd, Ellenwood, GA
30294, United States

Hours

Reviews

4.5
195 reviews
5 stars
164
4 stars
5
3 stars
0
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight exceptional customer service, particularly praising staff members like Marsha for their friendliness, professionalism, and willingness to assist customers.

Efficiency

Customers frequently mention the quick and efficient service at this location, with many noting they were able to complete their transactions swiftly.

Positive Atmosphere

Many reviews reflect a welcoming and positive atmosphere, with staff consistently greeting customers with smiles and maintaining a friendly demeanor.

Inconsistency

A few reviews indicate instances of poor customer service from specific employees, suggesting a need for better training and management oversight.
  • BJ
    Brandon Jordan
    2 days ago
    5.0
    Olivia & the manager have outstanding customer service. Fast friendly & can handle all your return and shipping needs. Best UPS store I’ve ever come into. I will be back!
  • PJ
    Pauline Jones
    2 days ago
    5.0
    I love this UPS location! The staff is always courteous, efficient, and fast! I am so glad that they are conveniently located around the corner from my house! I am the wife of a military veteran that has moved all over the world, and when I say this store gets a five star rating based on the services and customer service that they provide to their customers I truly mean it. They are a gem in our community!
  • WF
    Wanda Fields
    Jan 4, 2026
    5.0
    Mrs Marshal is always courteous and helpful. I was waiting in line today and noticed Sidney's interaction with another customer. The customer picked up an expensive box but Sidney directed her to a cheaper one. It had nothing to do with me but That warmed my heart. This store is always courteous. Keep rocking y'all and Happy New year!
  • NM
    Nevaeh Michelle
    Dec 24, 2025
    1.0
    I hate ups. Everytime I'm trying to get something shipped thru them my package is delayed. They don't ever answer the phone. Keeps saying I gave my consent for my package to be at the store. I hate ups
  • TH
    Tommie Hines
    Dec 16, 2025
    5.0
    I came to this UPS location by referral after being upset in Stockbridge, Ga at a very unprofessional Staples. Marsha told me before I could even finish my customer need sentence “Don’t worry, you’re getting this today.” It means so much because it’s a printed image of my mom-in-law, who passed in April, for my wife’s graduation which is tomorrow. I wanted to make sure she was there in some form or fashion because I watched my wife push through this year with this heavy weight on her heart. I was told to pay and wait for nothing with Staples. I was able to walk-in and have this done today. Thank you again Marsha and her co-workers who helped. Thank you so much for your effort and time.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Ellenwood offer?

The UPS Store in Ellenwood offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.