United States Postal Service

3.0
205 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1605 Boggs Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1605 Boggs Rd, Duluth, GA
30096, United States

Hours

Reviews

3.0
205 reviews
5 stars
86
4 stars
14
3 stars
10
2 stars
4
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and unprofessional behavior.

Efficiency

Customers frequently mention slow service and long wait times, with some expressing frustration over delays and inefficiencies.

Passport Services

Passport services receive mixed reviews; while some customers report positive experiences, others highlight issues with appointments and staff behavior.

Facility Issues

Several reviews mention problems with self-service kiosks and package scanning, leading to customer dissatisfaction.

Overall Experience

Overall, experiences at this location are inconsistent, with some customers expressing loyalty due to good service, while others vow not to return due to negative encounters.
  • MD
    Megan Do
    Nov 3, 2025
    5.0
    Aqua was FANTASTIC!! she was helping so many customers with all kind of different questions and needs, all while being so positive and patient. What a light in the community!
  • SL
    Sheryl Lord
    Nov 1, 2025
    5.0
    I gotta say from the word, go.Everybody here was very pleasant and very nice. There's no discrimination or anything else like there is another ones. This is one I would not mind coming back to.
  • BT
    Bao Tang
    Oct 17, 2025
    5.0
    They were so nice to me, and they helped me out gently
  • AK
    Abhay Krishna
    Oct 17, 2025
    5.0
    Excellent passport service. Staff members were courteous and helpful.
  • MP
    maria virginia perez pozo
    Oct 10, 2025
    5.0
    Scott is the best!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.