Location.com logo
Brand Certified

United States Postal Service

2.9
(216 reviews)

Business Details

1605 Boggs Rd, Duluth, GA
30096, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1605 Boggs Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
1605 Boggs Rd, Duluth, GA
30096, United States

Hours

Reviews

2.9
216 reviews
5 stars
87
4 stars
14
3 stars
10
2 stars
6
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.

Appointment Issues

Numerous reviews highlight problems with passport appointment scheduling, including cancellations without notice and long wait times.

Staffing Problems

Customers frequently mention long wait times and inadequate staffing, leading to frustration during busy periods.

Mixed Experiences

While some customers report positive experiences with specific staff members, many others express dissatisfaction with the overall service quality.
  • MG
    Myisha Giles
    Feb 9, 2026
    1.0
    The "women" and I use that word loosely, who work at this location are Extremely unprofessional and rude. Today I questioned if the staff were drinking or drunk during work hours because their behavior is disgraceful. Please do us Gwinnett county residents a huge favor and investigate this location immediately! We do not deserve to be treated with disrespect everytime we come to the post office. Do better!
  • CC
    Catherine Bradyn Carroll
    Feb 7, 2026
    1.0
    I had an appointment to apply for a passport for weeks and when I showed up for the appointment 10 minutes before the scheduled time, I was told that the lady who does passports called out and there was nothing they could do. No call, no email, nothing letting me know I had to reschedule. Very frustrating.
  • KS
    Kathleen S
    Feb 6, 2026
    2.0
    I was just refused service, falsely being told that document mailers cannot be insured, when it's an available service both on their signage and on the usps website. Don't trust anything they tell you here, go to a different location.
  • PH
    Patricia “Heavenly Divine” Hardin
    Jan 16, 2026
    1.0
    Try FedEx or UPS for real. If you have a problem they're way better at solving it. I will never understand why they can not grab the post master or supervisor to talk to when there is an issuse. Sometimes representatives think they know more than even the manager. Everyone tells me they have unions, you'd think they have less of an attitude since their seat is secure.
  • BB
    Beth Blakely
    Jan 9, 2026
    2.0
    Why is there only one employee at this busy of a post office????

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others