Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3470 McClure Bridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
369 reviews
5 stars
51
4 stars
15
3 stars
8
2 stars
20
1 star
275
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members, like Teresa and Kim, received praise for their helpfulness and kindness, many customers reported rude and unprofessional behavior from others, leading to a negative overall impression.
Package Handling
Numerous reviews highlighted issues with lost packages, misdelivered items, and poor handling of important documents, raising concerns about reliability.
Facility Conditions
Customers expressed dissatisfaction with the cleanliness and maintenance of the post office, describing it as unkempt and in need of improvement.
Communication Issues
Many customers reported difficulties in reaching the post office by phone and receiving timely updates on their packages, contributing to frustration.
Long Wait Times
Frequent complaints about long lines and slow service were noted, with customers often waiting excessively to be served.
- AWAshlee Willis3 days ago1.0I would choose 0 stars if it would let me. This office is holding my certified mail hostage and there is no one there to even answer the phone to help. I have called 27 times (not an exaggeration) and each time the system says, "sorry, no one is available" and then hangs up. Am I about to have to drive from Austin, TX to Deluth, GA to get my certified mail back that most definitely has a return slip that I paid for over 20 days ago?!
- TATalha AhmadJan 5, 20261.0Understaffed and very slow
- BBBishop BahaDec 20, 20255.0If you frequent this particular post office then I hope you’ve had the pleasure of meeting Teresa. She is one of the kindest and most helpful people I’ve met in quite some time. I just started selling on eBay so I’m sure I’ll be going to the post office a lot. And even though there’s one a bit closer. I’ll drive a couple extra miles to get the service and friendly disposition I recieved there. Teresa you are a gem. Thank you for finding that box for my album and fixing it up for me. You have a very merry Christmas.
- CBCabeza BlancaDec 9, 20255.0I have always received bad service from this office, because lot of lost packages, specially very important documents from immigration, the whole delivery people should be investigated about USCIS documents being stolen and marked as delivered. (I read the other comments and it’s a serious problem that this particular document are getting stolen) In the other hand of this headache, a person saves the day an special lady Kim Stansell who treated me with kindness and respect helped me to get my document replaced without a cost. That make me get back the trust in people. Thank you Kim for such an outstanding customer service ❤️🙏
- MSMary ShannonDec 8, 20253.0Let me first say, I would give 0 stars if I could. That's how bad this is. My boyfriend and I are missing 6 packages since the beginning of November (it's Dec 8) and I only got ONE CALL back from them based on the 6 service requests we submitted. We have packages marked as delivered that we have never received, and there's only so many times you can call a company and say you never got your stuff before they think it's fraud. The office location never picks up the phone either so if they call and you can't answer you're out of luck. EDITED TO ADD: I went in person and was able to talk to the supervisor. They are investigating our issue and listened to all my concerns.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 3470 McClure Bridge Rd offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can usually take your passport photo. You should complete and print the application form before your visit.
Do I need an appointment for passport services here?
Most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours are offered at select locations.
What are the hours of operation for this Post Office?
Monday to Friday, it is open from 8:30 AM to 5:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person by bringing two valid IDs and your completed application. Online setup instructions are provided after reserving a box.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for details.
Are there nearby medical centers if I need care before or after visiting the Post Office?
Yes, nearby medical centers include NH Diagnostic Clinic - Duluth, Northeast Georgia Diagnostic Clinic - Duluth, and Mason Primary Care, providing convenient healthcare options.
Can I find moving or storage services near the Post Office?
Thompson Movers is nearby, offering moving and storage solutions that could assist if you are relocating and need postal services.
Are there any nearby retail stores to visit along with the Post Office?
O'Reilly Auto Parts and Universal Whisky Experience are nearby retail options where you can shop for automotive supplies or specialty groceries before or after your visit.