United States Postal Service

1.8
361 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3470 McClure Bridge Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3470 McClure Bridge Rd, Duluth, GA
30096, United States

Hours

Reviews

1.8
361 reviews
5 stars
48
4 stars
15
3 stars
7
2 stars
20
1 star
271

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with specific complaints about a few employees being particularly dismissive and unhelpful.

Package Handling

Numerous reviews highlighted issues with lost or mishandled packages, with customers expressing frustration over packages marked as delivered but never received.

Facility Conditions

The post office location was described as dirty and poorly maintained, with long lines and inadequate staffing contributing to a negative experience.

Mixed Experiences

While some customers had positive interactions with specific staff members, the overall sentiment leaned heavily towards dissatisfaction with service and reliability.

Management Issues

Several reviews called for better management and accountability, citing a lack of responsiveness and organization within the post office.
  • JG
    Juan Guevara
    6 days ago
    1.0
    I’ve called multiple times and never once could I get a representative on the phone.
  • DE
    David Evans
    Oct 3, 2025
    5.0
    The postal workers here on 10-03-25 at 4:00 pm were very nice people and not the least hateful.
  • PK
    Po Kim
    Sep 22, 2025
    4.0
    I visited 3 different locations before, And I had a so disappointed by employees. some post office employees are yelling and rude. But, This places make me feel comfortable. Thanks 😊
  • RS
    Roll Solo
    Aug 7, 2025
    1.0
    The postal system is so messed up in Duluth.. I'm tired of running back n forth to the post office and still don't have my mail
  • JM
    John M
    Aug 11, 2015
    2.0
    I called to complain about missed deliveries everyother week but nobody answers the phone!! Guess I should ask the mailperson, if it shows up today.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.