The UPS Store

4.3
267 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3857 in Duluth offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Peachtree Industrial At Summit Ridge Parkway.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomNot available

Location

The UPS Store
3870 Peachtree Industrial Blvd S-340, Duluth, GA
30096, United States

Hours

Reviews

4.3
267 reviews
5 stars
217
4 stars
5
3 stars
2
2 stars
5
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with customer service, with many praising the staff for being friendly, helpful, and efficient, while others highlighted instances of rudeness and lack of assistance.

Efficiency

Many reviews noted the quick and efficient service provided by the staff, with several customers appreciating the fast handling of their shipping and printing needs.

Staff Performance

While some employees, particularly Sunny, received high praise for their professionalism and helpfulness, there were also complaints about certain staff members being rude or unhelpful.

Cleanliness and Organization

Customers consistently mentioned that the store is clean, well-organized, and easy to navigate, contributing to a positive overall experience.
  • EC
    Edita Cooper
    Dec 20, 2025
    1.0
    The Hispanic man that works here is the slowest employee I’ve ever seen every time I go in there when he’s working it’s extremely long line and he talks way too much instead of working i saw 3 people get upset today n leave the line including me because of how slow he is I once waited 15 min for him to take care of two customers. Do better please
  • SG
    Sangeetha Ganesan
    Nov 15, 2025
    5.0
    Sunny and his team are always a pleasure to work it. This is my go-to UPS store.
  • MG
    Malani Gaines
    Oct 27, 2025
    5.0
    The UPS team provided outstanding customer service and went above and beyond to assist us. Very professional and courteous.
  • SS
    Sandy Sullivan
    Aug 4, 2025
    1.0
    Do not let this UPS store pack your items. I brought in a package that was already packaged. But when I did the online label, I requested a box when I went to this UPS center, they charged me 7.50 for a UPS box, 2.70 to put tape on it and another 2.70 for packing services. This is bull when I really didn’t need the box,, but the gentleman there was not going to tell me that so I would spend money. Fed Ex does not do this.
  • HL
    HD RENOVATION & SOLUTIONS LLC.
    Jul 26, 2025
    5.0
    Attention and kindness

Frequently Asked Questions About The UPS Store

What services does The UPS Store #3857 in Duluth offer?

The UPS Store #3857 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours of The UPS Store in Duluth?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.