Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6000 Stewart Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unprofessional behavior from staff, particularly from supervisors and certain clerks.
Delivery Issues
Numerous complaints about packages being delivered to the wrong address, lost packages, and significant delays in mail delivery.
Staff Competence
Several reviews highlighted a lack of knowledge and efficiency among staff, leading to unresolved issues and customer frustration.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, many others had negative experiences, indicating inconsistency in service quality.
Facility Conditions
The post office was noted for being clean and organized, but issues with long lines and inadequate staffing were also mentioned.
GG
Gabrielle
Oct 4, 2025
1.0
I submitted a change of address two weeks before my move date. It has now been one month since the move date/time forwarding was supposed to have begun (6 weeks total), and I still haven't received any of my mail. This should be illegal.
DS
Dr. Suthar
Sep 24, 2025
1.0
Kai chose not to serve me properly as I chose to wear a mask in public since everyone seems to be getting sick.
AH
A H
Jul 12, 2025
1.0
This post office holds packages thiat should be delivered you can check that through your usps informed delivery account, they go into the system and manipulate the tracking so it appears that it was never supposed to be delivered when actuality it should. The supervisors will not tell the truth when they show you the tracking they will eliminate some of the pages so you cannot see that the package have been sitting there all the time. Always screenshot your tracking information.
ED
Elizabeth Dobbs
Jun 25, 2025
5.0
De is Amazing!! Very helpful & great energy!!! The Lady with the bad gray hairpiece should probably retire or find a career she actually enjoys… stress will kill you. She was rude & unprofessional. I pray she finds some peace & joy .
RD
Rm D
Jun 4, 2025
1.0
My package was marked delivered but was not in in mailbox. I called Monday spoke to someone dont remember the name she tried to help said she will send someone to check at my apt complex maybe it was put in the wrong mailbox and will call me back but nothing
Called back Tuesday spoke to Brittany did the exact same thing but she was at least courteous
Called back today Wednesday spoke to SHERANDA (a supervisor how funny keep reading) and she was the rudest person I have ever dealt with she did not want to help at first and then to get me off the phone she did the same (took my number said she will send someone and she was gonna call me back after 6) I still called back at 435pm to follow up and she said the same think I said you told me this already she said “Well I will tell you AGAIN” very rude and unprofessional asked to speak to a manager she said I am the supervisor I said I need to speak to your manager placed me on hold then said she will call you tomorrow. NO SENSE OF URGENCY whatsoever I mean I am not surprised because they are rude when you go there in person very rude people and unpleasant I will be calling again until someone gives me an answer the package lost was very important but they dont seem to care this is you all mistake FIX IT. And SHERANDA (the “Supervisor” hilarious right) should not be anywhere providing customer she is very unpleasant, unprofessional disrespectful and rude. She needs some coaching because as a supervisor its insane to speak to to people that way. SHERANDA SHAME ON YOU! YOU NEED TO BE TAUGHT MANNERS!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 6000 Stewart Pkwy?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment. Complete and print your application form before visiting.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours may be available at select locations.
What are the Post Office's operating hours?
Monday through Friday, it's open from 8:30 AM to 5:00 PM, and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
How can I rent a PO Box at this location?
You can apply online or in person. For in-person applications, bring two valid ID forms and your completed application. Online applications are processed securely at https://www.usps.com/manage/po-boxes.htm.
Is 24/7 access available to PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this local Post Office for their specific access hours.
What nearby places can I visit when I come to the USPS at 6000 Stewart Pkwy?
Nearby, you can visit Smart Trust Realty for real estate services, O'Reilly Auto Parts for automotive needs, or the Georgia Highlands College Library Douglasville for educational resources.
How can nearby transit or landmarks help me find this USPS location?
The USPS is close to local businesses like OMJE Handyman Services and Professional Adjusting & Consulting Service, which can help orient you to 6000 Stewart Pkwy when visiting.
Are there financial service providers near this Post Office that might be helpful?
Yes, nearby financial institutions include Georgia's Own Credit Union and Ameris Bank, which you might visit before or after your Postal Service trip.
Where can I find additional online resources or apps for USPS services?
You can manage your postal needs via the USPS mobile apps available on iOS and Android, or visit their official website at https://www.usps.com/postoffice.