Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1690 in Douglasville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Center 1 Mile N. I-20 Exit 37 Behind McDonald's.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
126 reviews
5 stars
75
4 stars
9
3 stars
2
2 stars
4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Mary, Ethan, and Jaida going above and beyond.
Long Wait Times
Several reviews noted long wait times, especially during busy hours, with some customers expressing frustration over understaffing.
Service Availability
Customers reported issues with service availability, particularly regarding notary services and technical difficulties that hindered operations.
Pricing Concerns
Some customers felt that the pricing for services was high compared to competitors, leading to dissatisfaction with the overall value.
Mixed Experiences
While many had positive experiences, there were also reports of rude staff and unprofessional behavior, indicating inconsistency in service quality.
- TKThe “GodMateo” KingNov 14, 20251.0Pretty sure the manager that works there doesn't want to actually work. If possible goto Hwy 5 location or the one on Thornton Rd.... Or just use FedEx
- RCRiq CarrNov 5, 20255.0Mary was very patient and knowledgeable, and provided exceptional customer service I went to the store before 12pm, there was no line. The store was clean and well organized. Mary was very helpful in not letting me spend money that was not necessary to spend.
- CCCherNov 5, 20255.0Mary is always nice to me and always the only one working by herself with a long line. She is friendly.
- DMDelano MatthewsOct 24, 20255.0The customer service I received from Kendra was PHENOMENAL! It was definitely a welcome surprise after having a long stressful day. Way to go UPS hiring such a friendly and knowledgeable person!
- HBHeather BurgessOct 22, 20255.0Mary and Mac are awesome and take care of you. I had made a mistake and Mary took the time to double check my package. She was patient and kind. Will always use this location!!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Douglasville offer?
The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and small business services.
What are the regular business hours for The UPS Store in Douglasville?
The UPS Store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Douglasville open on Sundays?
Yes, it is open Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
Are there any special offers available at The UPS Store?
Yes, The UPS Store offers special discounts and coupons that can help you save big on their services.
What payment options are accepted at The UPS Store in Douglasville?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located in Douglasville?
It is located at 8491 Hospital Dr, Douglasville, GA 30134, behind McDonald's in the Kroger Shopping Center, 1 mile north of I-20 Exit 37.
Are there places to eat near The UPS Store in Douglasville?
Yes, nearby dining options include Little Caesars Pizza and Surf City Squeeze, great for a meal before or after visiting The UPS Store.
What other services are available near The UPS Store for additional business needs?
Nearby professional services include 4Ward Property Inspections and Kendle Security Group, which can complement your business or property-related requirements.
Can I combine a visit to The UPS Store with other local amenities?
Absolutely, you can enjoy services at The UPS Store and then relax at Lisa's Nail Salon or get tax help at H&R Block nearby.
How can the nearby McDonald's help when visiting The UPS Store?
The UPS Store is located behind McDonald's in the Kroger Shopping Center, making the restaurant a useful landmark to find the store easily.