Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2724 Wesley Chapel Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and dismissive towards customers.
Delivery Issues
Many customers reported frequent problems with mail and package delivery, including misdeliveries, packages marked as delivered but not received, and undelivered mail.
Staffing Problems
Customers noted chronic understaffing, leading to long wait times and inadequate service, with some reviews mentioning only one employee working during busy hours.
Facility Conditions
The post office was criticized for being dirty and poorly maintained, with complaints about the overall environment and cleanliness.
Inconsistent Hours
Customers expressed frustration over inconsistent operating hours, with reports of the post office closing early or not opening on time.
JV
Jerome Vinson
Oct 30, 2025
5.0
Very good barricade set and very nice people were there
JH
Jory Hemingway
Oct 15, 2025
1.0
Good people but slow & NEVER have one day shipping labels
VV
Venus
Sep 5, 2025
1.0
Horrible customer service!!
BM
Brittany Manson
Aug 12, 2025
1.0
Staff is pretty rude and unprofessional. I listened to the worker be rude to an elderly lady at the counter and then be rude and dismissive to me once I made my way up to the counter. But she could flirt with and laugh with male customers. I just left without even mailing my package and will go to a post office a little farther out the way but hopefully with better customer service.
KT
karla turner
Jul 16, 2025
1.0
The post office in Dekalb closes at 5pm, but decides to close at 4:30 for “technical reasons”…I arrive at 4:17 for a drop off…and they won’t let me or anyone in.
Fortunately, I’m not from this area, but it’s sad that people who DO live here are being misused out there. Absolutely sad. Do better!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2724 Wesley Chapel Rd?
You can send mail and packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require scheduling an appointment through the online scheduler, but limited walk-in hours are available at select locations.
What are the Post Office's hours of operation?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Visit the USPS website to start online.
Is 24/7 access available for PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary, so please check with this Post Office for specifics.
What nearby places could I visit after stopping by the Post Office at 2724 Wesley Chapel Rd?
Nearby places include Supreme Fish Delight (a seafood and American restaurant), Cathedral of Grace (a religious organization), and Winners Hair Braiding (a beauty salon).
Are there financial services close to this Post Office I can use?
Yes, nearby there are ATC Income Tax, PNC Bank and ATM, Wells Fargo ATM, Western Union, and All-N-One Mortgage & Financial for various financial needs.
Where can I find convenience stores or gas stations near the USPS at 2724 Wesley Chapel Rd?
QuikTrip and Chevron are nearby convenience stores and gas stations where you can fuel up or pick up snacks.
Is there a place nearby where I can get automotive services?
Yes, Precision Tune Auto Care is close by, offering automotive repair and tire services.