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Visit your local Post Office™ at 2853 Candler Rd Side to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
This is the worst post office I’ve EVER been to . I don’t know if ppl don’t want to work or they not
Hiring people but this is crazy . 1 clerk and you have over 8 people on the line is ridiculous. Been here over an hour just to post 1 letter smh . Postal service need to do better !!!!!
GP
Global Partners
Aug 4, 2025
1.0
I’m extremely disappointed with the service—or lack thereof—at the UPS Store on Chandler Road. My elderly mother went there right at 9:00 AM, only to find a line of over 25 people waiting and no one working. Not a single employee was present to assist customers or even acknowledge the growing line. Many people waited patiently, hoping someone would eventually show up, but no one ever did. This is completely unacceptable for a business that’s supposed to open at 9 AM. If this is how they treat their customers, we’ll be taking our business elsewhere.
BY
Bonnie Young
Aug 4, 2025
1.0
The South DeKalb mall location stated it will open at 9:00 am. I stood in line with 10 other people. I left at 9:35 am and the counter was still not open.
SR
Sharine Ritter
Jul 18, 2025
1.0
Always one person in there. The line is always out the door, then they have an attitude when you get to them.
Definitely looking for a different location.
HJ
Haydee Jones
Jun 15, 2025
4.0
I’ve never had any issues here. Clerks are pleasant enough and the wait times vary but I pack my patience. Heck, I’ve waited longer at an Apple Store!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 2853 Candler Rd Side in Decatur, GA?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 2853 Candler Rd Side?
The Post Office is open Monday through Friday from 9:00 AM to 4:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Is it possible to get a PO Box at this Post Office and how?
Yes, you can search for available PO Boxes and reserve one online, then complete the setup in person at this Post Office with two valid IDs.
Are PO Boxes accessible after regular hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check locally for specific times.
What is the cost for a passport photo at this location?
The current fee for a passport photo at USPS locations is $15.
What nearby dining options can I visit before or after my trip to this Post Office?
Nearby dining includes Piccadilly Classic American Cooking for American cuisine, Popeye's Louisiana Kitchen for fast food, Subway for sandwiches, and Mandarin Express for Pan Asian cuisine.
Are there any nearby healthcare services close to the Post Office at 2853 Candler Rd Side?
Yes, there are several nearby healthcare providers such as Great Expressions Dental Centers, Lifepac Chiropractic, Gregory Chiropractic Clinic, Atlanta Family Physicians, and Atlanta Health Unlimited.
What nearby facilities can help with transportation or government services near this Post Office?
Nearby government and transportation-related services include the Dekalb County DMV, Georgia Department of Driver Services, and additional postal and public service locations.