United States Postal Service

1.8
104 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2853 Candler Rd Side to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2853 Candler Rd Side, Decatur, GA
30034, United States

Hours

Reviews

1.8
104 reviews
5 stars
13
4 stars
6
3 stars
4
2 stars
3
1 star
78
  • EI
    empress ieba
    Aug 6, 2025
    1.0
    This is the worst post office I’ve EVER been to . I don’t know if ppl don’t want to work or they not Hiring people but this is crazy . 1 clerk and you have over 8 people on the line is ridiculous. Been here over an hour just to post 1 letter smh . Postal service need to do better !!!!!
  • GP
    Global Partners
    Aug 4, 2025
    1.0
    I’m extremely disappointed with the service—or lack thereof—at the UPS Store on Chandler Road. My elderly mother went there right at 9:00 AM, only to find a line of over 25 people waiting and no one working. Not a single employee was present to assist customers or even acknowledge the growing line. Many people waited patiently, hoping someone would eventually show up, but no one ever did. This is completely unacceptable for a business that’s supposed to open at 9 AM. If this is how they treat their customers, we’ll be taking our business elsewhere.
  • BY
    Bonnie Young
    Aug 4, 2025
    1.0
    The South DeKalb mall location stated it will open at 9:00 am. I stood in line with 10 other people. I left at 9:35 am and the counter was still not open.
  • SR
    Sharine Ritter
    Jul 18, 2025
    1.0
    Always one person in there. The line is always out the door, then they have an attitude when you get to them. Definitely looking for a different location.
  • HJ
    Haydee Jones
    Jun 15, 2025
    4.0
    I’ve never had any issues here. Clerks are pleasant enough and the wait times vary but I pack my patience. Heck, I’ve waited longer at an Apple Store!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.