Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7621 in Decatur offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Overall, customers praised the staff for their exceptional, friendly, and helpful service, with many specific mentions of individual employees going above and beyond.
Service Efficiency
Many reviews highlighted the quick and efficient service, with customers appreciating the fast processing of returns and shipping.
Pricing Concerns
Several customers expressed dissatisfaction with high notary fees and unexpected holding charges, indicating a need for better transparency regarding pricing.
Store Hours Issues
There were complaints about the store not being open during advertised hours, leading to customer frustration.
TM
Tarolyn Mahone
Feb 18, 2026
5.0
Jenquela was awesome!! Highly recommend
KJ
Kathi Johnson
Feb 16, 2026
1.0
No customer service.
AT&T equipment return in the ATT boxes.
Manager said I had to take ATT boxes with me to trash and that they would not take them.
AD
Anita Dawkins
Feb 8, 2026
5.0
My experience was great with Cre! But I witnessed a rude customer and Cre was very professional how she handled the situation. The store did not have change and the lady threw her credit card at her. Thank you Cre for the way you handled the situation.
SF
Simone Fontaine
Feb 1, 2026
5.0
Walked in was technically closed but still took my shipment so i was relieved to get that off my hands
CS
Celia S.
Feb 1, 2026
5.0
Wonderful service and went above and beyond for me. Highly recommend