The UPS Store

4.7
349 reviews
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Business Details

1605 Church Street, Decatur, GA
30033, United States
(404) 963-1175
https://locations.theupsstore.com/ga/decatur/1605-church-street
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7621 in Decatur offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1605 Church Street, Decatur, GA
30033, United States

Hours

Reviews

4.7
349 reviews
5 stars
320
4 stars
3
3 stars
1
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their friendliness, helpfulness, and professionalism, with many highlighting specific employees who went above and beyond.

Inconsistency

Some customers reported issues with service consistency, including rude behavior from certain staff members and confusion over store hours and fees.

Efficiency

Many reviews noted quick and efficient service, with customers appreciating the fast processing of returns and shipping.

Store Hours

Several customers expressed frustration over incorrect store hours listed online, leading to wasted trips.

Notary Services

There were mixed reviews regarding notary services, with some customers feeling misled about pricing and availability.
  • RE
    Rick Elliott
    1 day ago
    5.0
    Great UPS store!! Great customer service!! Cree is the best at this store.
  • AJ
    Audrey Johnson
    Dec 30, 2025
    5.0
    Maisarah was very patient and helpful as I returned a package. Excellent customer service and very knowledgeable and friendly!
  • SC
    Sheron Chambers
    Dec 19, 2025
    5.0
    Great customer service from staff and punctuality in delivering package
  • TK
    T K
    Dec 13, 2025
    1.0
    The young lady working with Claire was very rude and disrespectful to me. She was not the one waiting in me, but she had a lot to say to me and many bad facial expressions to a long with her bad attitude. This young lady had a customer and she went out her way to be rude to me in front of her customer. It was embarrassing to say the least. Clair tried to rectify the situation, but this lady continued to try to antagonize me, up until asked who the store manager was of this location. I was giving the name Max Booker, not sure how true that is.
  • SG
    Steven Garcia
    Dec 13, 2025
    5.0
    Cree was a nice and very helpful for me to get my papers notarized. Such a happy attitude and very professional. Ask for Cree when you come to this spot she will help you and be very generous.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7621 in Decatur offer?

The UPS Store #7621 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.