The UPS Store

2.2
153 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5251 in Dawsonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Old Kroger Shop Ctr @ Georgia Hwy 400-Georgia Hwy 53 Intersection.

Details

  • DeliveryNot available

Location

The UPS Store
78 Dawson Village Way N, Dawsonville, GA
30534, United States

Hours

Reviews

2.2
153 reviews
5 stars
40
4 stars
3
3 stars
1
2 stars
10
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Pricing Issues

Customers frequently complain about high prices for services, including excessive charges for printing and packaging, leading to perceptions of being overcharged.

Store Environment

The store is described as having a negative atmosphere, with employees appearing unhappy and unprofessional, contributing to a tense experience for customers.

Mixed Experiences

While many reviews are negative, a few customers report positive experiences with specific staff members, indicating inconsistency in service quality.

Operational Hours

Customers have noted that the store often closes early or has inconsistent hours, leading to inconvenience and frustration.
  • AG
    Alicia Gutierrez
    Nov 15, 2025
    1.0
    I just visited this place the other day I purchased a box a 16 x 16 x 16 I was shocked to see the price $11 for one box where you usually go in coming and I pay half the price 650+ tax
  • TG
    Tammy Gormley
    Nov 11, 2025
    5.0
    I have been to several UPS stores and service is normally not great. I moved to Dawsonville 2 years ago and this is by far the best service ever. They are always busy so things can get hectic but they work quickly to keep things moving. I find everyone to be friendly and helpful. =)
  • DG
    Devansh Gupta
    Oct 2, 2025
    1.0
    They are not helpful. Also tried to charge me $4 for printing the label. Other UPS do same for $0.99
  • LW
    L W
    Sep 29, 2025
    1.0
    -5 stars. GO ACROSS THE STREET TO PAKMAIL IF YOU’RE READING THIS. Lost my business. The old lady in there was in a bad mood to begin with. I came in for a color copy. One single copy on card stock was going to cost $6!!!!!!!! Like they are out of their minds. I asked for the break down of that and half of it was a $3 fee to email them the PDF. I won’t ever spend my money with them again. PakMail is across the street and charged me $1 for a fantastic copy. Go there. Support a veteran.
  • JB
    Jason “aot2002” B
    Sep 22, 2025
    1.0
    Honestly one of the rudest places ever to exist. Why so angry at the customers? I would recommend pakmail over this place

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 2:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Dawsonville provide?

The UPS Store #5251 in Dawsonville offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.