The UPS Store

2.2
159 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5251 in Dawsonville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In Old Kroger Shop Ctr @ Georgia Hwy 400-Georgia Hwy 53 Intersection.

Details

  • DeliveryNot available

Location

The UPS Store
78 Dawson Village Way N, Dawsonville, GA
30534, United States

Hours

Reviews

2.2
159 reviews
5 stars
41
4 stars
3
3 stars
1
2 stars
11
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.

Pricing Issues

Customers frequently complained about high prices for services and products, including printing and packaging, often feeling overcharged.

Mixed Experiences

While some customers reported positive experiences with friendly and helpful staff, these were overshadowed by a significant number of negative reviews.

Store Environment

Several reviews mentioned a negative atmosphere within the store, with employees appearing unhappy and unprofessional.
  • MM
    Matthew
    Dec 26, 2025
    5.0
    Fast great service and very knowledgeable
  • AA
    Alison
    Dec 21, 2025
    2.0
    All of the previous reviews about rudeness were correct. No "Hello," no "Thank You," and nothing but rudeness in between.
  • NF
    Nikki Fitzgerald
    Dec 20, 2025
    1.0
    I will not be back. I came in for a notary, and was told they were not doing notaries at the moment because of shipping? What does that have to do with stamping and signing a piece of paper? It takes maybe 2 minutes to do. The lady at the counter was also very rude about it. I am very unhappy.
  • BS
    B. Smith
    Dec 15, 2025
    1.0
    Really really really really really really really really really really really really really really really really bad service! Don’t go to this location. The owner and the employees treat their customers horribly.
  • HT
    Haley Tate
    Dec 8, 2025
    1.0
    the older man dark hair who works there absolutely rude and has been each time i’ve come i’m over this location and their service going to kohls instead for amazon returns , ive dropped off plenty without my box being taped up and per my instructions from amazon it doesnt need to be however I dropped off my box not taped like usual and he I guess was in a bad mood told me I need to purchase a new box and tape otherwise he won’t accept it have a feeling they are just lazy and rude.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 2:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Dawsonville provide?

The UPS Store #5251 in Dawsonville offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.