Brand Certified
United States Postal Service
2.2(142 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
100 S Thornton Ave, Dalton, GA
30720, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 100 S Thornton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
142 reviews
5 stars
34
4 stars
6
3 stars
3
2 stars
7
1 star
92
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported problems with packages being delivered to the wrong address, not delivered at all, or left in inappropriate locations.
Customer Service
Many reviews highlighted poor customer service, including rude staff, difficulty reaching someone by phone, and unhelpful responses to complaints.
Staff Friendliness
While some customers praised individual staff members for their friendliness and helpfulness, others experienced the opposite, indicating inconsistency in service quality.
Operational Efficiency
Customers expressed frustration with delays in mail delivery and the handling of packages, often citing inefficiency and lack of accountability.
- SPSarah Pugh6 days ago1.0The post office marked my address as not deliverable for a package as they could be get access to my porch. I've added photos showing the porch is wide open. Do better USPS.
- KFKevaun 'FolksFeb 16, 20261.0Whoever from usps in dalton just delivered to Brady drive, you put 3 different apartment’s orders at one apartment instead of doing YOUR JOB and placing them infront of each of our doors! pure trash! You don’t care and that’s how peoples stuff get lost! Next time I will be waiting and if I see that I’m catching a name and really reporting it! Do better!
- DSDamon SkilesDec 30, 20251.0These messages don't know how to move packages my package been there for like 3 days n aint moved once
- MPMercy PetersonDec 26, 20255.0Staff were very friendly and helpful, the process to apply for a passport was very streamlined, and staff put great care into the accuracy and quality of my documents and picture. Nina does an amazing job with the passport services!
- DMDonna MullinsDec 10, 20251.0Worst post office ever went to I was lied to about who the postmaster is the real postmaster not someone pretending to be
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 100 S Thornton Ave?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can usually take your passport photo as well. Be sure to complete and print your passport application form before visiting.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday to Friday, it is open 8:00 AM to 5:00 PM; Saturday hours are 9:00 AM to 12:00 PM; it is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online to search and reserve available PO Boxes or apply in person with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Contact this local Post Office to confirm specific lobby hours.
What nearby financial services can I access near the Post Office?
Nearby you can find Chain Wave for financial services and Truist ATM for convenient cash access.
Are there places of interest near the Post Office for a quick visit?
Yes, Purgatory, Georgia is a local landmark and fountain nearby, ideal for checking out before or after your visit to the Post Office.
What medical and wellness services are near the Post Office?
Thrive Life offers health and medical services nearby, and Dalton Family Care provides counseling and addiction treatment.
Can I find legal services around the Post Office location?
Yes, several legal service providers like McCamy, Phillips, Tuggle & Fordham, Mitchell & Mitchell, and The Hurtt Law Firm are close to the Post Office for your legal assistance needs.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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