Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 100 S Thornton Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
133 reviews
5 stars
32
4 stars
6
3 stars
2
2 stars
7
1 star
86
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous complaints about packages not being delivered to the correct address or at all, with reports of mail being marked as delivered when it was not.
Customer Service
Mixed reviews on customer service; some staff are described as helpful and friendly, while others are reported to be rude and unhelpful.
Operational Efficiency
Frequent issues with mail not being delivered on time, with delays and lost packages being common complaints.
Accessibility
Challenges in reaching customer service via phone, with many customers unable to get through or receiving no response.
Positive Staff Interactions
Some customers praised specific staff members for their helpfulness and friendliness, indicating that not all experiences are negative.
- BLBrian Crawford (Crawford's Life)Nov 14, 20251.0Leaving my packages next to my truck tire does not qualify as left on porch as I was updated to believe. Get your stuff together please
- YTyour average crown of thornsOct 8, 20251.0I'm sure there are individuals at the Dalton Post Office that are good at what they do and know how to properly interact with the public. Unfortunately, none of them are on my delivery route. I had a major problem with a carrier and all they will do is run interference for each other so nobody has to deal with my complaint. Trying to address my problem on their phone service is a joke. They are incapable of dealing with a complex problem and will hang up on you. This p.o. has some huge work culture issues and is in need of a big shake up. I was being generous by rating one star.
- BMB MAug 23, 20255.0Scan and go label kiosk! Love it!
- MMMark MillerAug 16, 20251.0My car title showed up on my informed delivery on a Wednesday. It’s now Saturday and it still has not been delivered. They say they never saw it, but at this point there is no way it hasn’t made it from Chattanooga yet. I’m sure it fell between the seats or was delivered to the wrong address and they won’t admit it. They also refuse to work with me to find it because the standard mail doesn’t have a tracking number.
- WMwesley mahanAug 11, 20255.0Good service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 100 S Thornton Ave?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can usually take your passport photo as well. Be sure to complete and print your passport application form before visiting.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday to Friday, it is open 8:00 AM to 5:00 PM; Saturday hours are 9:00 AM to 12:00 PM; it is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online to search and reserve available PO Boxes or apply in person with two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Contact this local Post Office to confirm specific lobby hours.
What nearby financial services can I access near the Post Office?
Nearby you can find Chain Wave for financial services and Truist ATM for convenient cash access.
Are there places of interest near the Post Office for a quick visit?
Yes, Purgatory, Georgia is a local landmark and fountain nearby, ideal for checking out before or after your visit to the Post Office.
What medical and wellness services are near the Post Office?
Thrive Life offers health and medical services nearby, and Dalton Family Care provides counseling and addiction treatment.
Can I find legal services around the Post Office location?
Yes, several legal service providers like McCamy, Phillips, Tuggle & Fordham, Mitchell & Mitchell, and The Hurtt Law Firm are close to the Post Office for your legal assistance needs.