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The UPS Store

3.0
(168 reviews)

Business Details

1323 W Walnut Ave, Dalton, GA
30720, United States
(706) 278-1153
https://locations.theupsstore.com/ga/dalton/1323-w-walnut-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6179 in Dalton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Center On Walnut Avenue Left Of Tj Maxx.

Details

  • DeliveryNot available

Location

The UPS Store
1323 W Walnut Ave, Dalton, GA
30720, United States

Hours

Reviews

3.0
168 reviews
5 stars
78
4 stars
2
3 stars
4
2 stars
5
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff.

Operational Issues

Customers frequently experienced issues with the store's hours, including being closed during posted hours and not answering phone calls.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, many others reported long wait times and inefficient service.

Inconsistent Policies

Customers expressed frustration over unexpected charges for services like taping boxes and inconsistencies in service availability, such as notary services.
  • MD
    Miranda Dandron
    Feb 26, 2026
    1.0
    Terrible customer service , lazy incompetent drivers and workers.
  • LA
    Laurel Andrews
    Feb 7, 2026
    1.0
    I am not sure what is going on with this store and its employees, but the customer service here SUCKS. I have been coming here for a while since the next closest UPS store to me is over 45 minutes away. There was a girl here before named Peyton and she was by far the kindest help I have ever gotten from this place. I’m not sure what happened to her, but it is insane how rude and disrespectful these other employees are. They don’t care for their customers at all. Do better, or hire someone who will.
  • JD
    Jason Davis
    Feb 3, 2026
    1.0
    Had an appointment with the notary for 10:30 am, showed up at 10:30 am and the gentleman behind the counter informs me that she just left for the bank, but I was welcome to wait for her, shouldn't be more than a half hour lol no thank you. If you have an appointment, you really need to honor that obligations.
  • 11
    1969brasil
    Jan 28, 2026
    1.0
    Terrible customer service and no consideration for customers, there are 13 people in line . There are two employees, i guy attending to the customers and the other employee which is a lady is in the back packing orders like if she doesn’t see the amount of people in line .Instead of either one of them saying or better yet her stopping and assisting the guy with the customers to get everyone attended .Nothing happens, no customer says nothing because there trying to be polite!!!!! This is bullshit and not the first time this has happened.I wouldn’t come back ever again but it’s the only UPS near me.The next one is 45mins away in Chattanooga.0 stars , really disappointed and upset
  • SH
    Steven Hobbs
    Jan 24, 2026
    1.0
    Third time in the past two months I’ve been here before posted closing times and the door is locked with no one here to help. Except for the first time when a lady was in the building told me the door was locked and there was nothing she could do to help me.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6179 in Dalton provide?

The UPS Store #6179 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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