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The UPS Store #6179 in Dalton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Kroger Shopping Center On Walnut Avenue Left Of Tj Maxx.
Many customers reported poor customer service, including rudeness and unhelpfulness from staff.
Operational Hours
Numerous reviews highlighted that the store frequently does not adhere to its posted hours, causing frustration for customers.
Efficiency
While some customers experienced quick service, many noted long wait times and inefficient handling of transactions.
Communication Issues
Customers expressed dissatisfaction with the lack of response to phone calls and emails, leading to unresolved issues.
Parking and Accessibility
Several reviews mentioned difficulties with parking and accessibility, particularly for customers carrying heavy items.
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Elliott McCrary
Nov 3, 2025
1.0
Useless! Phone doesn't work, employees can not even check in with ups about a refund after filing for a $500 refund for a late package.
JS
Jasper Smith
Oct 29, 2025
5.0
The experience was made easy by the knowledgeable lady who welcomed me like family as soon as I walked in.
She knew exactly what I needed.
TB
Tim Brown
Oct 25, 2025
5.0
I was in and out in less than 5 minutes.
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Christa McMichael
Oct 21, 2025
1.0
I visited the Dalton UPS Store off Walnut Avenue and noticed several signs advertising notary services, but none displayed the notary hours. This can be frustrating for customers who make a trip only to find out the service is unavailable. The notary hours end at 6 PM, and I arrived at 6:02. When I walked in, two employees were in the back laughing and talking. By the time one came to assist me, I was told they had stopped notarizing for the day. Had they been more attentive, those few minutes might not have been lost. Overall, I found the experience unprofessional and disappointing and I can see why their ratings are so low.
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Breann Young
Oct 12, 2025
1.0
They are never open when they say they are open. The times posted on the door and internet are NOT ACCURATE.