Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 280 Merchants Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
234 reviews
5 stars
54
4 stars
6
3 stars
6
2 stars
8
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and dismissive attitudes.
Delivery Issues
Numerous complaints about lost, misdelivered, or delayed packages, with customers expressing frustration over the lack of accountability.
Mixed Experiences
While some customers praised individual employees for their friendliness and helpfulness, others highlighted systemic issues with service quality.
Long Wait Times
Several reviews mentioned long wait times at the post office, indicating a need for more staff to handle customer volume.
- CBCrystal Babineaux2 days ago1.0Whoever delivered my mail today January 10th, thanks for the soaking wet mail. I had a large package, which they will normally leave on the front porch but decided to try to stuff it in my mailbox instead. They could have put the normal mail in first so it would not have gotten wet, but doofus or just plain too lazy or inconsiderate decided to stuff the package in first and leave the regular mail sticking out hanging over the street and leave the mailbox open so it could rain all over it. The thing is if they had put the 3 mail pieces in flat and then either put the package at my door or actually put the package in over the mail, I checked and it would have fit and the mailbox could have been closed. I would not have done that to someone I was delivering mail to, but I guess it's a whole new group of lazy or inconconsiderate people now or the post office just hires anyone. And please try and let it be known if the house is facing a street that is the address, not the street on the side of the house.
- DSDIVERGENT SpectrumJan 4, 20261.0The ABSOLUTE WORST! Dallas/Paulding County USPS is the most unethical and deceptive Federal Office in the State of GA. They SUCK with Amazon and their delivery agreements - THEIR POSTAL WORKERS STEAL!! Run Do Not Use this USPS…and Cancel your PRIME MEMBERSHIP- because you will NEVER See Your Package! Donald Trump needs to Cut the Funding Of This Locall Office.
- FIFernando Gonzalez IIDec 20, 20251.0The worst post office I’ve ever dealt with. They are always blaming everyone picking up the mail and short. They check packages at your gps location and then keep them. Places like this have pushed me to believe that mail should be private industries only. They are reason to not move to this area.
- CGChristy GrahamDec 1, 20255.0Went in today to mail off something for the social security well the envelope was stuck together, the sweet worker helped me get it unstuck so I could mail it back to them. She was professional and very friendly along with helpful. This post office has always been very helpful when I go to mail something off. I have always got my mail quicker with them then ups. There always working hard to make sure people are took care of! Thank you Dallas postal service for all that you do!! Blessings!!
- DRDonna RennNov 29, 20252.0Just had a package delivered that had been opened, with the interior package also torn. I guess it's a good thing the thief wasn't interested in my daughter's Christmas gifts! Late mail is annoying. This is criminal.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 280 Merchants Dr offer?
They provide mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment to get passport services here?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the hours of operation for this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at the USPS website, and complete the setup in person at the Post Office.
Is the lobby accessible to PO Box holders after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access may vary. Check with this Post Office for specific hours.
What nearby places can customers visit before or after using the Post Office?
Customers can visit Sparka Creations for professional services, or relax at Peaceful Path Counseling for mental health support.
Are there automotive services near the Post Office?
Yes, nearby you have services like ASA Hand Car Wash, Universal Motors Dallas GA for car sales, and Maximum Auto Repair for repairs.
Where can I find an ATM near the Post Office?
Customers can use the Truist ATM located close to the Post Office for convenient cash access.
How can nearby legal and professional services complement a visit to the Post Office?
Clients visiting Paulding County Bar Association or A&M Executive Services LLC nearby can easily access legal or advertising services along with postal needs in one trip.