The UPS Store

3.9
197 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5646 in Dallas offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Dallas Commons Kroger Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
457 Nathan Dean Blvd, Dallas, GA
30132, United States

Hours

Reviews

3.9
197 reviews
5 stars
130
4 stars
11
3 stars
3
2 stars
4
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and friendliness of the staff, there were significant complaints about rudeness and unprofessional behavior from certain employees, particularly a staff member named Paddy.

Efficiency

Customers noted that the store is often busy, leading to long wait times, but some reported that the lines move quickly despite the crowd.

Inconsistency

There were multiple reports of inconsistent information provided by staff regarding services, particularly related to Amazon returns and notary services.

Management Issues

Several reviews indicated a decline in service quality since management changes, with calls for better training and oversight of staff.

Pricing Complaints

Customers expressed frustration over unexpected charges for services like tape and printing, which they felt were unreasonable.
  • EB
    E B
    Nov 13, 2025
    4.0
    A bit of a wait line, but employees are efficient and get people moving
  • CV
    Christy Vaughn
    Oct 14, 2025
    5.0
    The staff is very helpful
  • DC
    Deborah Cannon
    Oct 2, 2025
    2.0
    I’m no longer bringing my Amazon return packages here. Place was empty and yet it was still an effort to actually bother to give me the correct information. Sorry for interrupting your leisurely day with my business you get an extra star because we actually got things resolved mostly because of my effort.
  • TT
    Tricia
    Sep 12, 2025
    5.0
    The people at this store are great. Always polite, smiling, and helpful. Special shootout to Paddy!
  • VK
    Vakondja Katuuo
    Sep 4, 2025
    1.0
    Never go to this location to print Marketing materials, TOPPY is rude and unprofessional .He printed my business flyer on a regular paper ,when I always have it printed on glossy hard paper. When I told him about the mistake he made ,he said he wound printed new ones and dropped the call on me .He has always been rude to me but I never cared thinking he is just having a bad day .But this is most of the time now .I Am Done with this location .

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5646 in Dallas offer?

The UPS Store #5646 in Dallas provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to meet your business and shipping needs.