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The UPS Store

3.4
(177 reviews)

Business Details

710 Dacula Road, Dacula, GA
30019, United States
(470) 545-4447
https://locations.theupsstore.com/ga/dacula/710-dacula-road

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6640 in Dacula offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Dacula Village - Publix Shopping Center - Dacula Rd At Old Peachtree Rd.

Details

  • DeliveryNot available

Location

The UPS Store
710 Dacula Road, Dacula, GA
30019, United States

Hours

Reviews

3.4
177 reviews
5 stars
102
4 stars
2
3 stars
2
2 stars
6
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their helpfulness and others criticized for rudeness and lack of professionalism.

Staff Performance

Several employees, including Wanda, Dipen, and Obi, received positive mentions for their exceptional service, while others were noted for poor attitudes and unhelpfulness.

Operational Issues

Customers reported issues with the store's hours, including being locked out before closing time and inconsistent service availability.

Shipping Concerns

There are complaints about shipping delays and problems with package handling, leading some customers to seek alternatives.
  • AH
    Asha Harmer
    Feb 7, 2026
    1.0
    Locking the doors at 1:45 is unacceptable.
  • DS
    Daniel Smith
    Jan 14, 2026
    5.0
    Reanna is the best nobody is better then her
  • LM
    Lisa Moore
    Jan 14, 2026
    5.0
    This store is awesome. I do all my shipping here and now I did printing. Could not have been happier. So helpful. Thank you Dipen for being so kind when I really don’t know what I was doing 🫠🌻
  • TP
    Thao Pham
    Jan 12, 2026
    1.0
    If I can rate it 0 star, I would. The worst service I’ve ever experienced. My package was torn open and didn’t accept my return even though all of my items are legit. I even showed them the return list from the vendor. They refused to read and check it out. I took my package to another UPS store in the area, they accepted just fine. UPS is great but not this location. This location is harming the UPS brand image. If you don’t want to waste your time, please use a different UPS store near by. Hope this helps
  • TJ
    Tamika Jackson
    Dec 15, 2025
    1.0
    I'm currently at the UPS shipping a package to Michigan via UPS ground. The young man with the braids boxes my contents up and then states it's no guarantee that it will make it there via ground by next week. Then proceeded to tell me to pay for the box $9.01. You should've lead with it won't get there instead of boxing it up and I have to pay for a box. Management needs to do better with training the young staff on how to deliver messages to the customer. He stated his manager told him that. Apparently, they have a lot of packages going out. I would think you would. I'm out of $9.01 because of his lack of communication. I left the box. I'll carry it on my flight for less than the $46 they're charging. RIP-OFF

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Dacula offer?

The UPS Store #6640 in Dacula offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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