Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4473 in Cumming offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 306 And 369 / Hammonds Crossing / In Publix Shopping Center.
Details
- DeliveryNot available
- Curbside pickupNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.1
145 reviews
5 stars
71
4 stars
4
3 stars1
2 stars2
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, especially under the new management.
Management Issues
Several reviews highlighted negative experiences with specific managers, citing rudeness and unprofessional behavior.
Service Efficiency
Customers frequently noted quick service and efficiency in handling shipping and printing tasks, although some reported long wait times.
Mixed Experiences
While many reviews were positive, a significant number of customers reported poor service and unhelpful staff, indicating inconsistency in customer experiences.
- ALAustin Ledgerwood6 days ago5.0I was super stressed trying to ship a bunch of large Christmas presents last minute, but the team at The UPS Store made it such a great experience! Everyone was so polite, engaging, and helpful—especially the manager Matt, who was patient, super friendly, and really knew his stuff. They handled everything smoothly and made me feel totally at ease. Huge thanks—I’ll definitely be back!
- DNDanielle NairnsJan 5, 20265.0I recently opened a mailbox here and had a great experience. The staff was friendly, efficient, and made the entire process quick and straightforward. You can really tell there’s been a positive change since the new ownership took over—customer service feels much more attentive and personal. Davis, the store manager, was especially helpful and professional. It’s clear this location is being run with a focus on service, and I’m happy to recommend it for shipping, printing, or mailbox services.
- RMRenaissance MarineJan 5, 20265.0We recently had our business’s promotional materials printed here—including business cards, flyers, and brochures—and the entire process was seamless and efficient. Pricing was reasonable, and the new store manager, Davis, was extremely helpful throughout. It’s refreshing to have a personal, hands-on experience rather than a nameless, faceless online order when producing business materials. The location recently changed ownership, and the new operators have clearly elevated both the service and overall experience.
- BLBrian LongJan 5, 20265.0I’ve been going to this UPS Store location for years and have definitely noticed a positive change since the recent ownership transition. On my most recent visit, I had a large number of boxes to ship and Matt went above and beyond to help. He took the time to walk me through the best shipping options instead of rushing the process, which I really appreciated. Great customer service and a clear improvement overall. I’ll definitely keep coming back.
- LMLori McLaughlinJan 4, 20265.0Great experience shipping out some orders from this UPS location. Davis was knowledgable and patient as he helped me determine the most cost effective way to send several packages. He also gave me some ideas on how to make my shipping process smoother in the future. I will definitely be back to this location.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Cumming offer?
The UPS Store #4473 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.
What are the regular business hours of The UPS Store in Cumming?
The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 2:30 PM, and Sundays from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
Where is The UPS Store located in Cumming?
It is located at 3482 Keith Bridge Rd in the Publix Shopping Center near Hwy 306 and 369 in Cumming, GA 30041.
What payment methods does The UPS Store accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can customers rent a mailbox at The UPS Store in Cumming?
Yes, The UPS Store offers mailbox rental services for receiving mail and packages.
What nearby restaurants can I visit before or after shopping at The UPS Store?
Johnny's New York Style Pizza and Laredos Mexican Restaurant are nearby options for a meal before or after your visit.
Are there any nearby beauty salons near The UPS Store in Cumming?
Yes, GA NAILS is a nearby nail and beauty salon you can visit around your trip to The UPS Store.
What construction or renovation services are near The UPS Store?
PT Renovations Inc. and RYMAC Construction are local contractors near The UPS Store, helpful for any home or business renovation needs.
Does The UPS Store have any special offers or coupons?
Yes, The UPS Store has special offers and coupons available to help you save on services; check their website for details.