Brand Certified
The UPS Store
3.5(228 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
505 Lakeland Plaza, Cumming, GA
30040, United States
Certified by The UPS Store • Feb 22, 2026
(770) 889-7447
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ga/cumming/505-lakeland-plaza
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1709 in Cumming offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Upper Level Lakeland Plaza (Exit 14) Left Of Belk Behind Texas Roadhouse & Austins.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
3.5
228 reviews
5 stars
132
4 stars
8
3 stars3
2 stars
8
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting employees like Sandy, Abdul, and Stefanie for their exceptional service.
Inconsistent Experiences
While most reviews were positive, several customers reported negative experiences with an older female employee, Sharon, citing rudeness and unprofessional behavior.
Efficiency
Customers appreciated the quick and efficient service, especially for tasks like Amazon returns and shipping, although some noted slow service during busy times.
Store Management
There were mentions of poor management practices, particularly regarding staffing during peak hours and handling customer complaints effectively.
- DCDiana Coleman2 days ago1.0I went in for a passport photo, but asked the young man to email me a jpeg of it so I could renew online. I paid $36.72 for this service (extra for the digital copy), only to find out when I got home that he emailed a pdf, not jpeg. Tried calling the store multiple times throughout the rest of the day, but no answer. Total waste of money and time as I couldn't use what I got from them. Had to go elsewhere for my needs.
- JMJulie MedinaFeb 16, 20265.0“Sandy is the best! She was incredibly helpful and supported me tremendously. She made the entire process super easy, even though I had a lot of packages and everything felt confusing at first.
- CGcatherine genovaFeb 14, 20261.0I paid 20.00 to ship out package usps cause UPS cost was 80.00(cause it was an envelope. Well the gentleman at counter shipped to “6002 sicerro” not 6002 Siler rd. Which was written on package?? She said I had to very it on screen. Now why would I verify a clearly wrong address????
- ESElisabeth SchwaerFeb 5, 20265.0Nicest people ever! I dropped off a package and they packed it all up for me and then the dude gave me free tape that someone didn’t want! I’ll always go there for my shipping needs
- JJJasonFeb 4, 20265.0I wanted to take a moment to recognize Sandy and Abdul this store for outstanding service. From start to finish, they were professional, personable, and genuinely attentive. They made the entire experience easy, efficient, and welcoming, which says a lot. It’s rare to see that level of care and professionalism consistently delivered. Excellent service all around.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Cumming offer?
The UPS Store #1709 in Cumming offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.
What are the operating hours of The UPS Store in Cumming?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturdays from 9:00 AM to 3:00 PM, and Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store in Cumming open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, although holiday hours may vary.
Where is The UPS Store located in Cumming?
It is located at 505 Lakeland Plaza, Upper Level Lakeland Plaza (Exit 14), left of Belk behind Texas Roadhouse and Austin's in Cumming, GA 30040.
What payment methods are accepted at The UPS Store in Cumming?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Cumming offer mailbox services?
Yes, they provide mailbox rentals and services for mail and packages.
Can I get notary services at The UPS Store in Cumming?
Yes, notary services are available at this location.
Are there any shredding services offered at The UPS Store in Cumming?
Yes, document shredding services are available.
What nearby restaurants can I visit before or after my visit to The UPS Store?
Friends American Grill and Austin's Steakhouse are nearby dining options where you can enjoy a meal before or after your visit.
What nearby businesses can complement my visit to The UPS Store in Cumming?
Nearby businesses like Telecom Specialties for office supplies and Geekit for IT and computer repair services can complement your needs.
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