The UPS Store

Reviews

• MM

  Madhu

  Feb 4, 2026
  3.0
  Fist of all, I want to apologize to the Notary lady that was working here on 2/4/26 afternoon. I went there to get my documents notarized without filling the form, and I've done exactly that maybe 20 times in the last 3 years and have had no issues whatsoever, but the Notary here declined to notarize. I was so sure that the forms needn't be filled and all that notary has to care about is me having signed in front of her, so I said to her "I don't think that's how it works, but thank you" ( was mean of me, and that's why I'm sorry ). The notary lady responded "Are you a notary?" ( don't blame her whatsoever ) to which I responded, "No, but I've gotten documents notarized several times" as I'm walking out . It wasn't an animated or agitated conversation at all, just both parties frustrated but it was a composed exchange. Turns out I was wrong and it is in fact true that documents need to be filled, so I stand corrected. What followed after this was uncalled for. The dude in the back who wanted to be a hero yells "don't come back, get out" as I'm walking and I'm already near the door. I would've gone back and apologized in person, if not for this rather rude guy. 10 mins later, another location notarized my doc as is.
• SA

  Samson Akkamolla

  Jan 19, 2026
  1.0
  very bad customer service and not helpful at all
• AP

  Ashley Payne

  Dec 31, 2025
  5.0
  The BEST ups location. Always nice and quick!
• RD

  Rinna D.

  Dec 11, 2025
  5.0
  The service is always great. I've never had any problems. Only helpful service and kind employees! Shipping rates are generally competitive and everyone at the store is always generous.
• KW

  Kristie Willbanks

  Feb 15, 2017
  1.0
  I shipped a package USPS priority on Friday Feb. 10, tracked my package 2 days later, it said label made, awaiting package pick up. I called to ask what was going on & was given a run around, assured me package had been picked up. Tracked next day, same info, called again, the girl said she would make some calls & would call me back, of course she didn't. I tracked this morning & says it was scanned in at the Cumming post office on Feb 14 at 8:46 pm. I called the owner of this location, he apologized but couldn't tell me where my package had been for 4 days. I contact a manager at Cumming post office & she said that means the package had been in that store since Friday Feb 10, because they scann every package that comes in. So they pretty much lost my package in that store and then found it after I called questioning it. I will never use them again! BTW this was a kinda of expensive shipment going to a military person!

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