Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6159 in Cumming offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shpg Ctr On Bethelview Rd (Aka Hwy 141) @ Casteberry Road.
Details
- DeliveryNot available
Location
Hours
Reviews
2.9
144 reviews
5 stars
63
4 stars
4
3 stars0
2 stars
11
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and a lack of professionalism.
Staff Attitude
Many customers noted that staff members, particularly the owners, displayed indifference and a lack of engagement, leading to a negative experience.
Pricing Issues
Several customers expressed dissatisfaction with high charges for services, including notarization and printing, which they felt were excessive or unjustified.
Operational Hours
Customers frequently reported that the store closed earlier than advertised hours, leading to frustration for those arriving just before closing.
Mixed Experiences
While some customers praised specific staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
- EAEeryn AnnOct 16, 20255.0Yes!!! Put down on me 🥂
- VRVelu RJul 17, 20251.0Worst UPS experience. Rude behavior by employee in treating the customers. They haven't been trained for the job. There are many UPS store around, so we have a choice. Won't be visiting this store again. I appreciate the owner responding to review that they take customer feedback seriously, but if it was taken seriously than we shouldn't be continue to see such behavior reported
- HKHasan KaptanJul 14, 20251.0Terrible costumer service. After I carried 6 heavy boxes they send me back and not accepting other 2 boxes because of no enough space on their backyard!!!then I had to leave 6 boxes there and had to drive drop other 2 boxes off another UPS store.
- JDJennifer DeLucaJun 26, 20255.0I had a package set up for delivery. I left the store and then had concerns about these unreplaceable handmade items. Max and Srithan worked hard to find the package to reassure me it was shippable. It was a lot of work on their part but the peace of mind they gave me was priceless. In fact, any time I’ve gone to this store, which is a lot, staff has been helpful. I chose this store specifically because my experiences have been good.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Cumming offer?
The UPS Store #6159 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #6159 located?
It is located at 5485 Bethelview Rd, Ste 360, Cumming, GA 30040, inside the Publix Shopping Center at Bethelview Rd (Hwy 141) and Casteberry Road.
What are the regular business hours of The UPS Store #6159?
Monday through Friday, 8:30 AM to 7:00 PM; Saturday, 9:30 AM to 3:00 PM; Sunday, 11:00 AM to 4:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open from 11:00 AM to 4:00 PM on Sundays.
What payment methods are accepted at The UPS Store in Cumming?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental services?
Yes, they provide mailbox rental services along with mail and package handling.
Are there any nearby dining options close to The UPS Store?
Yes, nearby dining includes Pacific Spice Restaurant offering sushi and Thai cuisine, WNB Factory for American food, Hungry Howie’s Pizza, and Byte Federal Bitcoin ATM located at PJ’s Liquors.
Which nearby businesses can help with document shredding and business services?
Shred Nations, located nearby, offers shredding and professional business services.
If I need a relaxing break near The UPS Store, where can I go?
You can visit LaVida Massage of Cumming or LaVida Massage and Skincare for massage and spa treatments, or Hand & Stone Massage and Facial Spa nearby.
How can nearby places like Publix Pharmacy or Supercuts assist customers visiting The UPS Store?
After handling shipping or printing needs at The UPS Store, customers can conveniently visit Publix Pharmacy for prescriptions or health products and Supercuts for hair care services nearby.