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The UPS Store

4.5
(30 reviews)

Business Details

12601 Town Center Dr, Covington, GA
30014, United States
(678) 660-3310

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #8064 in Covington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
12601 Town Center Dr, Covington, GA
30014, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday10:30 AM - 5:00 PM
Sunday12:00 PM - 5:00 PM
5/10/202612:00 PM - 5:00 PM
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/24/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.5
30 reviews
5 stars
26
4 stars
0
3 stars
0
2 stars
2
1 star
2
  • OZ
    Oscar Zarate
    4 days ago
    5.0
    Have had all great experiences the few times I’ve used this location but wanted to give recognition this time for the exceptional customer service from Langston. He was great at multi tasking without making me feel unattended. Helped me get my label printed & was in & out fast. Thank you.
  • LC
    Logan Crawford
    Apr 22, 2026
    2.0
    I had a very frustrating experience with UPS due to repeated mistakes and unprofessional behavior. Earlier this month, I came in to return an Amazon item and was told my label was canceled and deleted, which turned out to be false, Amazon had to issue a new label because it was never properly removed. On April 22, I returned with two Fashion Nova items. For the second item, I was told my packaging wasn’t acceptable. I said I’d go get a box, but the employee insisted they would cancel the return and assured me it would work. I specifically questioned this because of my previous experience, but both employees reassured me. When I came back later that day, I was told the item had already been shipped anyway. The situation escalated when an employee became rude and dismissive. Another employee admitted the label was still in the trash. The employee took the label out of the trash, taped it back together, and shipped my package. This is completely unacceptable and unprofessional. To make matters worse, an employee was outside vaping near the entrance, blowing smoke near customers walking in, which is highly inappropriate. Overall, this location shows a serious lack of professionalism, poor customer service, and careless handling of customer packages. Employees need better training and accountability.
  • DL
    David LeVac
    Mar 27, 2026
    5.0
    Nice store. Friendly and helpful. I'll be back!
  • TP
    Taryn Puckett
    Feb 26, 2026
    5.0
    Langston was super nice and handled all my questions! Super short wait too!
  • AW
    A.D. Washington
    Feb 26, 2026
    5.0
    I have had the opportunity to use this location for my mailing services since they opened and Iam extremely pleased ! The customer service, patience and authenticity is beyond reproach and I LOVE SUPPORTING THIS ESTABLISHMENT! What’s more is that their prices are reasonable and mailing services very consistent and trustworthy! BY FAR THIS IS THE BEST MAILING SERVICE IN COVINGTON AND CONYERS!!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Covington offer?

The UPS Store #8064 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the regular hours of operation for The UPS Store in Covington?

The UPS Store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 10:30 AM to 5:00 PM, and Sunday from 12:00 PM to 5:00 PM.

Brand Certified Facts from The UPS Store

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Certified May 03, 2026Yext Knowledge Graph
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