United States Postal Service

2.0
157 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2131 Stallings St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2131 Stallings St NW, Covington, GA
30014, United States

Hours

Reviews

2.0
157 reviews
5 stars
32
4 stars
4
3 stars
5
2 stars
6
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with some customers feeling disrespected and ignored.

Delivery Issues

Frequent complaints about packages being delivered to the wrong address, not delivered at all, or marked as delivered when they were not.

Operational Hours

Customers reported that the post office often opens late or closes early, causing frustration for those waiting in line.

Inconsistent Service

Mixed feedback on service quality, with some employees praised for their helpfulness while others were criticized for being unprofessional.
  • JF
    Julian Fincher
    Dec 22, 2025
    1.0
    Will close lobby early, looking doors as people enter foyer, pointing to the glass that shows the 5:00 closing time, when it is 4:56. Unreliable delivery, mail frequently delivered from 8-9 PM or delayed additional days.
  • MH
    Mathew Heilman
    Dec 22, 2025
    1.0
    Not open on time. Waiting in line 10 minutes after opening time.
  • AA
    aska
    Oct 22, 2025
    5.0
    Nice, friendly and patient. The one of the great post office.
  • SI
    Sapphire Iceheartt
    Oct 2, 2025
    1.0
    What can I say that others haven't already said? Rude employees and poor management.
  • JO
    Janelle ormon
    Sep 9, 2025
    2.0
    Carla closed the doors at 4:30 stating that she wants to leave on time because she is the only one working. 30 mins before they close. You close at 5pm!!! Not 4:30 . This post office is such a joke. Like you legally cannot do that.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.