Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2131 Stallings St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
161 reviews
5 stars
32
4 stars
4
3 stars
5
2 stars
6
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with specific mentions of employees being dismissive or disrespectful.
Delivery Issues
Customers frequently reported unreliable delivery, including packages marked as delivered but not received, and mail being delivered to the wrong addresses.
Operational Hours
The post office often opens late or closes early, leading to frustration among customers who arrive during posted hours.
Inconsistent Helpfulness
While some employees were praised for their helpfulness, many reviews indicated a lack of assistance and knowledge from newer staff members.
Package Handling
There were multiple complaints about packages being damaged, opened, or items missing, raising concerns about the integrity of the mail handling process.
EM
Egg Mann
Feb 14, 2026
1.0
One star is to much! Unless the regular carrier is running our route no one in our immediate area gets mail for several days until she comes back and then there's a mail dump. Covington USPS is deplorable, unprofessional and useless. Ossoff did his grandstanding and just faded away.
CC
clseminole
Feb 10, 2026
1.0
I was the only one in there . Looking to do direct mail and just wanted to see if my cards I had made were within guidelines . I knew they were but just wanted to make sure . The older man interrupted me and said that were to small. I tried to explain I had them made within the measurements on usps. He proceeded to toss me a pamphlet and said that’s all you need to know. He needs to be fired immediately.
SS
Sylvia Smith
Jan 21, 2026
1.0
I went to return a package and as I was asking a question about shipping labels Mr Brian interrupted to rudely say I had to tape up the box. I purchased 2 rolls of tape to leave with the female clerk in order to pass it forward to other customers as a kind gesture and Mr Brian told her to throw it away. Mr Brian needs to understand that the community deserves decent customer service. I didn't respond to him because I felt bad for him being so miserable. I pray that this message reaches someone to change his heart.
TM
Tene MrsGoGetta
Jan 16, 2026
1.0
Worst customer service ever!!! They never answer the phone
JF
Julian Fincher
Dec 22, 2025
1.0
Will close lobby early, looking doors as people enter foyer, pointing to the glass that shows the 5:00 closing time, when it is 4:56.
Unreliable delivery, mail frequently delivered from 8-9 PM or delayed additional days.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 2131 Stallings St NW?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, you need to schedule an appointment online for passport services, although limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location; please check with this Post Office for specific times.
What nearby places can help me with legal services after visiting the Post Office?
The area has several legal service offices nearby, including William F. Elliott and Elliott William Attorney At Law, which are convenient if you need legal assistance after your visit.
Where can I find nearby public services or government offices close to this Post Office?
Covington City Hall and City of Covington Public Works and Utilities are close by, making it easy to handle other government-related tasks during your visit.
Are there places near the Post Office where I can do laundry or grocery shopping?
Yes, nearby amenities include Meaders Coin Laundry and Wash N Tumble, LLC for laundry services, and Ramsey Produce for fresh fruits and vegetables.
How can I schedule a passport appointment at this location?
Use the USPS online scheduler available through the official USPS website or the reservation link provided to book your passport appointment.
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