Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2131 Stallings St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
155 reviews
5 stars
32
4 stars
4
3 stars
5
2 stars
6
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or disrespectful.
Delivery Issues
Numerous complaints about packages being delivered late, to the wrong address, or not delivered at all, causing frustration among customers.
Operational Hours
Customers frequently noted that the post office does not open on time and often closes early, leading to dissatisfaction.
Inconsistent Service
While some customers praised individual employees for their helpfulness, many others experienced a lack of consistency in service quality.
Lost Packages
There are multiple reports of lost packages and poor tracking, with customers expressing concern over the reliability of the postal service.
- AAaskaOct 22, 20255.0Nice, friendly and patient. The one of the great post office.
- SISapphire IcehearttOct 2, 20251.0What can I say that others haven't already said? Rude employees and poor management.
- JOJanelle ormonSep 9, 20252.0Carla closed the doors at 4:30 stating that she wants to leave on time because she is the only one working. 30 mins before they close. You close at 5pm!!! Not 4:30 . This post office is such a joke. Like you legally cannot do that.
- ECErin CronanAug 20, 20251.0This is the WORST place to ship anything for small businesses!!! They are never any help and always rude!! Any other post office will help you create a shipping label but not this one!! I have been here three times to try and ship and failed each time! I don’t even know why I waste my time and gas to come here! I have gone way out of my way just to ship my tiny packages!! This place needs a serious look over about their shipping! How come I can go to any other one and not have an issue and it’s only this one! First of all, he said I needed a barcode which I don’t have and then I was desperately trying to find one. Then he let the lady behind me right in front of me didn’t even ask if it was okay then she needed a small piece of tape and was super rude to her! I don’t recommend anyone ship here! You’re just wasting your time! I will NEVER be back!
- KBKelli BellAug 12, 20251.08/30 Update! Now, you can drive right by the mailbox and not work and deliver a small package due to “no access” as you drive right on by. THIS IS RIDICULOUS!!!!! The absolute worst service I ever have. Over the last year, our current driver never completes business pick ups. EVER. Sometimes if they fit, put pick ups in the mailbox with the flag UP to pick up and they shove our mail around the items and never pick them up. FOR DAYS. We file complaints, nothing is ever done. We call the number and it rings for 4 minutes and disconnects. It says pick ups are completed at 3:30AM and then NEVER actually picked up. This office is absolutely insane.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 2131 Stallings St NW?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, you need to schedule an appointment online for passport services, although limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday through Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location; please check with this Post Office for specific times.
What nearby places can help me with legal services after visiting the Post Office?
The area has several legal service offices nearby, including William F. Elliott and Elliott William Attorney At Law, which are convenient if you need legal assistance after your visit.
Where can I find nearby public services or government offices close to this Post Office?
Covington City Hall and City of Covington Public Works and Utilities are close by, making it easy to handle other government-related tasks during your visit.
Are there places near the Post Office where I can do laundry or grocery shopping?
Yes, nearby amenities include Meaders Coin Laundry and Wash N Tumble, LLC for laundry services, and Ramsey Produce for fresh fruits and vegetables.
How can I schedule a passport appointment at this location?
Use the USPS online scheduler available through the official USPS website or the reservation link provided to book your passport appointment.