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United States Postal Service

2.0
(161 reviews)

Business Details

2131 Stallings St NW, Covington, GA
30014, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2131 Stallings St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2131 Stallings St NW, Covington, GA
30014, United States

Hours

Reviews

2.0
161 reviews
5 stars
32
4 stars
4
3 stars
5
2 stars
6
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with specific mentions of employees being dismissive or disrespectful.

Delivery Issues

Customers frequently reported unreliable delivery, including packages marked as delivered but not received, and mail being delivered to the wrong addresses.

Operational Hours

The post office often opens late or closes early, leading to frustration among customers who arrive during posted hours.

Inconsistent Helpfulness

While some employees were praised for their helpfulness, many reviews indicated a lack of assistance and knowledge from newer staff members.

Package Handling

There were multiple complaints about packages being damaged, opened, or items missing, raising concerns about the integrity of the mail handling process.
  • EM
    Egg Mann
    Feb 14, 2026
    1.0
    One star is to much! Unless the regular carrier is running our route no one in our immediate area gets mail for several days until she comes back and then there's a mail dump. Covington USPS is deplorable, unprofessional and useless. Ossoff did his grandstanding and just faded away.
  • CC
    clseminole
    Feb 10, 2026
    1.0
    I was the only one in there . Looking to do direct mail and just wanted to see if my cards I had made were within guidelines . I knew they were but just wanted to make sure . The older man interrupted me and said that were to small. I tried to explain I had them made within the measurements on usps. He proceeded to toss me a pamphlet and said that’s all you need to know. He needs to be fired immediately.
  • SS
    Sylvia Smith
    Jan 21, 2026
    1.0
    I went to return a package and as I was asking a question about shipping labels Mr Brian interrupted to rudely say I had to tape up the box. I purchased 2 rolls of tape to leave with the female clerk in order to pass it forward to other customers as a kind gesture and Mr Brian told her to throw it away. Mr Brian needs to understand that the community deserves decent customer service. I didn't respond to him because I felt bad for him being so miserable. I pray that this message reaches someone to change his heart.
  • TM
    Tene MrsGoGetta
    Jan 16, 2026
    1.0
    Worst customer service ever!!! They never answer the phone
  • JF
    Julian Fincher
    Dec 22, 2025
    1.0
    Will close lobby early, looking doors as people enter foyer, pointing to the glass that shows the 5:00 closing time, when it is 4:56. Unreliable delivery, mail frequently delivered from 8-9 PM or delayed additional days.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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