The UPS Store

4.7
862 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6787 in Covington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Newton Plaza (Kroger) On Hwy 278. Next Door To World Finance.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
3142 Hwy 278 NW, Covington, GA
30014, United States

Hours

Reviews

4.7
862 reviews
5 stars
787
4 stars
10
3 stars
3
2 stars
8
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted exceptional customer service, particularly praising employees like Sabrina and Chasity for their helpfulness and professionalism.

Efficiency

Customers frequently noted the quick and efficient service, often mentioning minimal wait times and prompt assistance.

Friendly Staff

The staff was consistently described as friendly and welcoming, contributing to a positive customer experience.

Expertise

Several reviews emphasized the staff's knowledge and ability to assist with various services, including notary and shipping.
  • JS
    Jessica Spencer
    2 days ago
    5.0
    Even though this location is always busy, Chundra Rambert helped us out BIGTIME for some last minute Black Friday posters we needed at our business and they turned out great! Thank you!
  • MS
    Melissa Staton
    Nov 11, 2025
    5.0
    This store always runs like clockwork. Ms. Hayley took care of a whole store of customers with professionalism and grace. Thank you!
  • AT
    Artiste TheArtist
    Nov 5, 2025
    5.0
    Chassity went above and beyond to help me and my mom today! She was also very thorough with making sure we understood everything we needed to know today. Her customer service was amazing!! Thank you Chassity for making us feel at home! This is our favorite location!
  • SB
    Sakinah Bridges
    Oct 30, 2025
    5.0
    I just came in and should have gotten turn around. Sabrina was so patience with me because my shein orders were all over the place. She help me and went through each package and I really appreciate her for that. I am single mother trying to buy clothes for my daughter and I need my money back so I can buy her some more. Thank you Sabrina for excellent customer service!!!
  • TH
    Tony Hightower
    Oct 21, 2025
    5.0
    This was really my first time ever shipping anything on my own so my wife sent me and I was like oh my God this is gonna go terrible because shipping places have a bad rap, but not here. The lady that helped me at the counter explained everything I felt really secure by dropping off an $800 bear compound bow, she reassured me she explained my shipping. She explained my insurance. She gave me the date that it should be there earliest and the date that it should be there latest. I really left this place filling OK about it. She is probably the better representative for UPS that I have met even in the trucks. She was very professional very helpful and like I said, she explained it even if I didn’t understand it she would re-explain it so that being said yes I will be back and I hope she will be the one to help me. Thanks UPS. This was a great experience for my first time.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Covington offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.