The UPS Store

4.7
925 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6787 in Covington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Newton Plaza (Kroger) On Hwy 278. Next Door To World Finance.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available

Location

The UPS Store
3142 Hwy 278 NW, Covington, GA
30014, United States

Hours

Reviews

4.7
925 reviews
5 stars
849
4 stars
10
3 stars
2
2 stars
8
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Sabrina and Chasity received numerous commendations for their exceptional customer service, with many customers highlighting their helpfulness, professionalism, and efficiency.

Efficiency

Customers frequently noted the quick service and efficiency at this location, often mentioning minimal wait times and prompt assistance.

Staff Friendliness

The staff, particularly Sabrina and Chasity, were described as friendly and welcoming, contributing to a positive customer experience.

Mixed Experiences

While most reviews were positive, there were a few mentions of dissatisfaction regarding service limitations, such as notary services.
  • RK
    Roshanda King
    2 days ago
    5.0
    Sabrina & Chundra are also so helpful when it comes to dropping packages off for my business. They always greet you with a smile and assist where its needed. My favorite UPS drop off location for my business.
  • EG
    Ernest Greene
    6 days ago
    5.0
    Sabrina @Covinhton UPS is an exemplary employee. She is knowledgeable, courteous, and very, very helpful. She is the epitome of customer service, and I thank her for all of her help.
  • HP
    Hazel Prescott
    Jan 15, 2026
    5.0
    Sabrina: I want to express my sincere appreciation by thanking you for your concern, support and the empathy you showed, during my most difficult time of my life. You are a model employee, you exhibit qualities that are exceptional and for that I will forever be grateful. Thanks again.
  • BM
    B. McCreary
    Jan 11, 2026
    5.0
    Thank you so much Ms. Sabrina for helping with the passport forms and notary service. We really appreciate your patience and help. If you're reading this and need any service, stop by UPS Store on 278 and see Ms. Sabrina.
  • AB
    Aaron Bruns
    Jan 6, 2026
    1.0
    By far the worst customer service and operation ever experienced. They could care less about service. Never a greeting, never an acknowledgment after endlessly standing in line for assistance. The owners would not even return a call back regarding a requested refund for services not delivered. If you need a mailbox or mailing services, choose another business. Not worth the rude service or long lines at this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Covington offer?

The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.