The UPS Store

3.4
120 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4846 in Conyers offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 212 (Browns Mill) & Hwy 138 (Browns Bridge) In The Smyrna Crossing Shopping Center.

Details

  • DeliveryNot available
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
2890 Hwy 212, Conyers, GA
30094, United States

Hours

Reviews

3.4
120 reviews
5 stars
66
4 stars
5
3 stars
3
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and dismissive behavior from employees.

Store Hours

Multiple reviews indicated that the store frequently closes early, leading to customer frustration.

Owner Attitude

The owner has been described as rude and unwelcoming, which negatively impacts the overall customer experience.

Service Efficiency

Some customers appreciated the quick and efficient service, while others experienced delays and poor assistance.
  • VS
    V Sutton
    1 day ago
    2.0
    This is the second time I have arrived to the store on a weekend and they're already closed way before the time it says.
  • BB
    Boom
    1 day ago
    1.0
    Need to change to closed on Sundays.
  • BG
    B’Naturally Glam
    Jan 2, 2026
    1.0
    The customer service I received today was unacceptable! The oldest man that work in there was mumbling under his breath as soon as I got to counter with my package. Moving slowly and still talking mess like there was an issue. I had my QR code and apparently he had to open my package up bc of some new Happy return. I guess that was too hard or too much too do. Then moving slowing to look for something to open my package as if I didn’t have to go back to work. Then he had some lady come over. The only female that was in there working. Then she asks me a question and tone changed. I could’ve been really ugly back but being in my scrubs and in a rush, I just let her know she don’t have to talk to me like I’m slow. They both need to be gone!! Then want to giggle when I was walking out. Dont nobody want to see miserable and childish grown folks working with attitudes bc they hate what they do! As an influencer I’ll be blasting this location as well, until there is change. That’s the only way to make it right. So sick of people in professions with horrible customer service.
  • RK
    Rbea Krish
    Nov 23, 2025
    1.0
    Wrong! This is closed on Sunday
  • MD
    Makie Davis
    Oct 5, 2025
    5.0
    I went to this location to do a return a very large package. I thought I was doing a thing by bringing my own cart to take my big package inside the store, but my little cart couldn't. So the worker must have saw me struggling and came out with his cart and help me get my package from the parking lot to the store in no time. Outstanding customer service is not the word he went above and beyond helping me. I didn't get his name but it's the very polite well put together gentleman in the store I appreciate your help. Thank you again

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 8:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4846 in Conyers offer?

The UPS Store #4846 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.