The UPS Store

3.5
117 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4846 in Conyers offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 212 (Browns Mill) & Hwy 138 (Browns Bridge) In The Smyrna Crossing Shopping Center.

Details

  • DeliveryNot available
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
2890 Hwy 212, Conyers, GA
30094, United States

Hours

Reviews

3.5
117 reviews
5 stars
66
4 stars
5
3 stars
3
2 stars
6
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and dismissive behavior from employees.

Store Hours

Multiple reviews indicated issues with the store closing earlier than advertised, leading to customer frustration.

Staff Attitude

Several customers noted a negative attitude from staff, particularly from the owner and older male employees, which detracted from their experience.

Efficiency

Some customers appreciated the quick service and efficiency in handling their needs, while others experienced delays and poor service.

Community Support

Despite negative experiences, some customers expressed a desire to support this black-owned business, highlighting the importance of community engagement.
  • RK
    Rbea Krish
    1 day ago
    1.0
    Wrong! This is closed on Sunday
  • MD
    Makie Davis
    Oct 5, 2025
    5.0
    I went to this location to do a return a very large package. I thought I was doing a thing by bringing my own cart to take my big package inside the store, but my little cart couldn't. So the worker must have saw me struggling and came out with his cart and help me get my package from the parking lot to the store in no time. Outstanding customer service is not the word he went above and beyond helping me. I didn't get his name but it's the very polite well put together gentleman in the store I appreciate your help. Thank you again
  • WM
    Wava Minton
    Sep 15, 2025
    1.0
    I will not return to this ups store. Very rude! I was sending a couple of packages off and ask if I could help with placing the shipment label on one. I didn’t want to see them get mixed up because they were being shipped to different locations. I was told once it’s scan I will get my refund. I said I don’t get paid until received. He was mumbling under his breath I need you to get on out of here. I said I’m not being rude I’m taking care of my stuff.
  • KK
    kban
    Aug 20, 2025
    5.0
    Great customer service!
  • DD
    DAI
    Aug 8, 2025
    5.0
    Prompt and friendly service at every encounter!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 8:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4846 in Conyers offer?

The UPS Store #4846 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.