Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6023 in Conyers offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Crossroads At Conyers Shopping Center - Flat Shoals And Hwy 138.
Numerous reviews highlighted consistently poor customer service, with staff described as rude, dismissive, and unhelpful.
Long Wait Times
Many customers reported excessively long wait times, often with only one employee available to assist a crowded store.
Inconsistent Policies
Customers expressed frustration over inconsistent pricing and policies, particularly regarding packaging and tape charges for returns.
Mixed Employee Performance
While some employees received praise for their helpfulness, many others were criticized for their negative attitudes and lack of professionalism.
PP
Price Credit Consulting / VEE PRICE
Jan 3, 2026
5.0
Love this place
TG
Taylor Gwinn
Dec 22, 2025
1.0
Terrible experience. The guy in charge of fingerprinting was completely clueless and a waste of time. Outside of maybe shipping a package, don’t utilize them for any other services. Guy was very incompetent
RO
Renee O'Neal
Dec 16, 2025
1.0
I hate this hub. They never have the same price shipping in store than online. They NEVER have the printers available. The staff is so rude and unhelpful. Online says one thing, but they tell you the opposite. There is only ever one person working, so you have to wait forever for your turn, just so they can say they can't help
AC
Alinton Charles
Dec 8, 2025
1.0
This store is the worst. All the employees act like they don’t want to work and the lines are always stretching outside the store
SD
Sonia Durham
Dec 7, 2025
1.0
I arrived approximately 12:45-long line, but prepared to wait. The older Caucasian was a bit snappy, but I chalked it up to being exhausted bc store was crowded and customers were flowing in. I’m returning work equipment and was told I would need to pay $17+ for a box since there was only 1 label and I had packed 2 boxes. I unsuccessfully was able to secure another label from company. Next, spoke with an older foreign guy who said he could assist, but after a couple exchanges, he finally attempted. He stated that he would need an address to ship to. I asked if he could he use the address from label on the first package, he told me no and that I had to provide address, according to instructions. It is now 2pm, so I told him to pack my items back up the way he unpacked them and seal my box. He started saying it wasn’t his fault…a few unnecessarys were exchanged, but it was like he couldn’t stop with the comments. So, I LOUDLY asked, are you seriously arguing at me, in front of all these customers, when all I need you do is to re-pack my crap so I can leave?? Only then did he stop commenting. The rudeness and disrespect I encountered was crazy. I’ve been in customer service for several years and that behavior is intolerable. I am very mild mannered and for me to raise my voice in the way I did m, was very unnerving. If I could rate this store a ZERO, I would.
Yes, our hours on Sunday are 11:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Conyers offer?
The UPS Store in Conyers provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the business hours of The UPS Store in Conyers?
The UPS Store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:30 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 11:30 AM to 3:00 PM, though hours may vary on holidays.
What payment methods are accepted at The UPS Store in Conyers?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I use The UPS Store's printing and packing services for my small business?
Yes, The UPS Store offers professional printing, packing services, and other business services ideal for small business needs.
Is there a mailbox rental service available at The UPS Store in Conyers?
Yes, mailbox rental and mailbox services are available at The UPS Store.
Are there any special offers available at The UPS Store?
Yes, The UPS Store offers special promotions and coupons to help you save. Visit their website to find current deals.
What nearby places can I visit when I come to The UPS Store in Conyers?
Nearby, you can visit Moe's Southwest Grill for Tex-Mex dining or consult Edward Jones financial advisors. These places offer convenient services and dining options while visiting the area.
Is there a location near The UPS Store for beauty or image consulting services?
Yes, Phat Moves Consulting LLC., an image consultant and beauty service, is located near The UPS Store for additional personal services.
Where can I find home inspection or home improvement services near The UPS Store in Conyers?
Nearby options include Tolliver Property Inspections for home inspection services and Upscale Bath Solutions LLC for home improvement and contracting needs.