The UPS Store

2.2
307 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6023 in Conyers offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Crossroads At Conyers Shopping Center - Flat Shoals And Hwy 138.

Details

  • DeliveryNot available

Location

The UPS Store
863 Flat Shoals Rd SE, Conyers, GA
30094, United States

Hours

Reviews

2.2
307 reviews
5 stars
78
4 stars
13
3 stars
3
2 stars
8
1 star
205

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and dismissive attitudes from staff.

Efficiency

While some customers noted quick service during less busy times, many expressed frustration with long wait times and understaffing.

Pricing Issues

Several customers complained about being charged for basic services like tape for packages, which they felt should be included in the service.

Staff Attitude

Many reviews mentioned a negative atmosphere, with staff appearing unhappy and unwelcoming, impacting the overall customer experience.

Mixed Experiences

A few customers reported positive interactions with specific staff members, indicating that experiences can vary significantly.
  • AS
    Amara S
    3 days ago
    1.0
    Employees allowed my package to be picked up and stolen without verifying my ID or receiving a signature. When asked why, they stated that they just check if the last name or first name matches. Deplorable behavior.
  • EG
    Esther Greene
    3 days ago
    5.0
    Speed of Svc, kindness and professionalism
  • JS
    James Sumpter
    Nov 12, 2025
    4.0
    LINE are too long, wait time on line extremely too long, sometimes line is up to or outside front door. No charge to send back items depending on company.
  • CC
    Cecilia Chavis
    Nov 6, 2025
    1.0
    Owner, older man, is rude and horrible customer service. He kept walking away from me assisting others while providing service to me. Never once said excuse me or acknowledge that I was waiting on him to finish my service.
  • LB
    Les Bell
    Oct 23, 2025
    1.0
    I’m definitely not racist but the Indian lady in this store is so rude. I just left 10/23 at 5:00 She snatches package from people. Her attitude and how she speaks to people so rude. No customer service skills what so ever. I will drive further to get good customer service. I recommend not going here. You don’t treat people like she does. If you don’t want to work there stay at home with the negative energy and attitude

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Conyers offer?

The UPS Store in Conyers provides packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.