Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.2
(398 reviews)

Business Details

3916 Milgen Rd, Columbus, GA
31907, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3916 Milgen Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3916 Milgen Rd, Columbus, GA
31907, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Reviews

2.2
398 reviews
5 stars
93
4 stars
15
3 stars
15
2 stars
13
1 star
262
  • YT
    Yong Tang
    3 days ago
    2.0
    Really frustrating experience at the post office today. The line was extremely long, but instead of moving things along, the staff spent a lot of time slowly walking individual customers through how to use their phones. Meanwhile, everyone else just had to stand there waiting. The whole process felt very inefficient. On top of that, the package requirements were handled in an overly rigid way. My box itself was fine, but because it wasn’t a Priority Mail box and the original “Priority” wording wasn’t completely covered, they refused to accept it. No flexibility at all. Overall, very poor service and a lack of consideration for customers’ time. Definitely needs improvement. A very frustrating and helpless experience.
  • JS
    Janet Sheldon
    Apr 5, 2026
    5.0
    They understand thatI could not hear they was so helpul!
  • MF
    Mackenzie Franks
    Mar 28, 2026
    1.0
    The call system is horrible. My husband and I went in here to mail off something I lost the receipt with the tracking number so I called them to see if anyone could help. No one would answer the phone if you ask for someone to help they would hang up. Would not recommend!
  • TP
    T Pike
    Mar 26, 2026
    1.0
    Employees are rude as hell. They act like you’re bothering them for them to do their job. Glad I was just passing through and only had to use this place once.
  • AM
    Adele Monroe
    Mar 17, 2026
    1.0
    Won't EVER ANSWER THE PHONE! I CALLED WHEN I WAS IN THERE DIDNT EVEN HEAR THE PHONE RING. They told me I couldn't receive mail bc the mailbox is broken ( I rent) and stop sending me mail. Then the next Monday deliver mail from someone else inside my mailbox. Never had any problem for 3 yrs, got a new mailman and all of a sudden I miss my debit card, tax info and ebt card (????) I hope they get de-funded.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others