Brand Certified
United States Postal Service
2.2(388 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
3916 Milgen Rd, Columbus, GA
31907, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3916 Milgen Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
388 reviews
5 stars
91
4 stars
14
3 stars
15
2 stars
12
1 star
256
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with some experiences described as disrespectful, especially towards grieving individuals.
Delivery Issues
Numerous complaints about packages being lost, misdelivered, or not delivered at all, with tracking often showing incorrect statuses.
Staffing Problems
Frequent mentions of understaffing leading to long wait times and inadequate service, with customers expressing frustration over the lack of personnel.
Management Response
While some customers noted positive interactions with management, many expressed dissatisfaction with the overall lack of accountability and resolution for ongoing issues.
- JHJonson Hill2 days ago1.0Never come here and if you have to make sure that you pay with cash. They charged me twice for a $100 money order that still hasn’t been refunded to me a week later.
- CCClubsportRSFeb 24, 20265.0A driver was having a bad day I suppose and tried to FULLY swerve into me in my own neighborhood when I slowly tried to pass him to exit. After recklessly driving and doing this out of I suppose jealousy? He screamed at me that it was illegal to pass him... after fully swerving into me. I drove 30 minutes to Milgen road and spoke to a great Post Master who handled the situation. I haven't seen him since.
- DGDestin GlissonFeb 3, 20261.0The lady inside was great but overall USPS is dog water
- TBTarica BlackshireFeb 3, 20261.0If you need help with any service just go directly to the post office because they don’t answer their phone
- RSRichard SappJan 27, 20261.0Didn't drop my package off because it was to heavy just saying even the other mailman said wow
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Columbus, GA?
The United States Postal Service is located at 3916 Milgen Rd, Columbus, GA 31907.
What services does the United States Postal Service at 3916 Milgen Rd offer?
They offer mailing and shipping services, money orders, Post Office™ boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, thousands of Post Offices including this location accept first-time passport applications for the U.S. Department of State.
Do I need an appointment for passport services at this United States Postal Service location?
Most Post Offices that offer passport services require an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
Does this location provide passport photo services?
Yes, but you should make an appointment using the online scheduler for first-time passport and photo services.
Can I rent a PO Box online for this Post Office?
Yes, you can search, reserve, and set up a PO Box online through the USPS website before completing the process in person.
What are the lobby access hours for PO Boxes at this United States Postal Service location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours may vary. Check with this local Post Office for exact lobby hours.
What nearby places can I visit around the United States Postal Service at 3916 Milgen Rd?
Nearby places include The Foundry Church, Columbus Phenix City Inventors Association, and SecurCare Self Storage, which you might want to visit before or after your postal errands.
Are there any nearby services that complement a visit to the USPS location at 3916 Milgen Rd?
Yes, nearby services include Miles HR Enterprise for event photography and ABC Supply Co. Inc. for building supplies, which could be useful depending on your needs.
Is there convenient transportation or landmarks near the USPS location at 3916 Milgen Rd to help customers find it?
The USPS location is near prominent places such as United States Postal Service branches nearby and The Foundry Church, which can serve as helpful landmarks for navigation.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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