Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3916 Milgen Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
382 reviews
5 stars
89
4 stars
14
3 stars
15
2 stars
12
1 star
252
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, unhelpfulness, and lack of professionalism.
Delivery Issues
Many reviews highlighted consistent problems with mail and package delivery, including misdelivery, delays, and packages marked as delivered but not received.
Staffing Problems
Customers frequently mentioned long wait times due to insufficient staff, with complaints about the post office being understaffed.
Customer Support
There were complaints about the automated phone system and lack of response from customer service, leading to frustration among customers.
- KPKim PateDec 31, 20251.0Beware if you register for a passport appointment, the passport office may actually be closed. Save your time and go to the government center instead.
- MGMarcus The GreatDec 18, 20251.0That place should be shut down and investigated..
- MMMikeDec 4, 20251.0I have a package that was to be delivered by December 4 2025. I have been tracking the package with the number provided and it arrived in Columbus last week and then sent to Atlanta and back to Columbus this past Monday. Now I'm being told it has been delayed in route and will be here by the 10th. I live in Columbus so what is the problem? They are over paid with taxpayers money for the service they provide.
- JJJESSEOct 14, 20254.0I Love this post office Even tho the safehouse closed before I could get a forwarded address my mail still got to me thanks . 3826 3rd avenue, Columbus GA. 31904
- JMJessica MaehrOct 8, 20251.0They are always slow and never deliver packages on time. I have to go to the post office and pick up... What's the point of raising prices and delivering anything if I still have to come up there??? The workers have become substandard at this location... Every chance I get I use a different delivery service... If DoorDash delivered mail then I would use them instead... Funny how the app says it's out for delivery while they are at my complex but I never get the packages because they won't put them in our boxes... Our whole complex has the same problem and we are so tired of it... I've complained several times but to no avail... People just don't want to work for a living anymore...
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Columbus, GA?
The United States Postal Service is located at 3916 Milgen Rd, Columbus, GA 31907.
What services does the United States Postal Service at 3916 Milgen Rd offer?
They offer mailing and shipping services, money orders, Post Office™ boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, thousands of Post Offices including this location accept first-time passport applications for the U.S. Department of State.
Do I need an appointment for passport services at this United States Postal Service location?
Most Post Offices that offer passport services require an appointment using the online scheduler, although limited walk-in hours may be available at select locations.
Does this location provide passport photo services?
Yes, but you should make an appointment using the online scheduler for first-time passport and photo services.
Can I rent a PO Box online for this Post Office?
Yes, you can search, reserve, and set up a PO Box online through the USPS website before completing the process in person.
What are the lobby access hours for PO Boxes at this United States Postal Service location?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, though hours may vary. Check with this local Post Office for exact lobby hours.
What nearby places can I visit around the United States Postal Service at 3916 Milgen Rd?
Nearby places include The Foundry Church, Columbus Phenix City Inventors Association, and SecurCare Self Storage, which you might want to visit before or after your postal errands.
Are there any nearby services that complement a visit to the USPS location at 3916 Milgen Rd?
Yes, nearby services include Miles HR Enterprise for event photography and ABC Supply Co. Inc. for building supplies, which could be useful depending on your needs.
Is there convenient transportation or landmarks near the USPS location at 3916 Milgen Rd to help customers find it?
The USPS location is near prominent places such as United States Postal Service branches nearby and The Foundry Church, which can serve as helpful landmarks for navigation.