United States Postal Service

2.4
78 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3465 Macon Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3465 Macon Rd, Columbus, GA
31907, United States

Hours

Reviews

2.4
78 reviews
5 stars
19
4 stars
7
3 stars
3
2 stars
3
1 star
46
  • JT
    Jane Taylor
    Aug 8, 2025
    1.0
    had to mail off a court document i had to sign. i originally used a FLAT RATE ENVELOPE once i waited inline for 15+ mins, he told me to get to the back of line and i was not allowed to use that label for shipping my letter. which made no sense because my mother just sent me something using the EXACT SAME ENVELOPE for one piece of paper,, THE PAPER I WAS SIGNING. and at the end of it, he ended up forcing me to use a normal envelope, it was gonna take over a week to get to my LAWYER. and it just came back in the mail to my house saying that they were unable to ship it. please train your staff, for they have no clue of what they’re doing. just go to any other one tbh.
  • JF
    Jared F
    Jul 22, 2025
    3.0
    Dropped off prepaid mail in the mail drop off and they still haven't scanned rhe mail for tracking. It's notarized legal documents.. I'm hoping they mailed the envelope out.. Update: it finally got scanned 3 days later in Atlanta
  • DM
    Dwayne Matthews
    Jul 11, 2025
    2.0
    Only giving this location 2 stars since the staff are courteous but its like rolling dice as to whether they are actually OPEN 830am - 5pm, more often than not, they are closed for lunch, or closed early, etc and that is on a regular basis. I hate that some of our deliveries use the USPS since we then have to go to this location with our fingers crossed if the place is actually open or not. I'm all for breaks, etc but hire more staff or update the hours so people don't waste time coming here to locked doors.
  • BB
    Barnacle Bill
    Feb 7, 2025
    5.0
    I was just here for the first time w/ an eBay return. Employee “Benjamin” was both helpful & courteous handling my return transaction. This is a conveniently located office adjacent to the highway. I can definitely recommend this location! 👍👍😁🇺🇸
  • TT
    Tesha Tant
    Dec 3, 2014
    1.0
    It must not be a job requirement of theirs to answer the phone, I've call at least five other stores before this and can not get in contact with a single person!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.