The UPS Store

4.3
391 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2561 in Columbus offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Cross Country Plaza Across From The Publix Grocery Store..

Details

  • DeliveryNot available

Location

The UPS Store
3201 Macon Rd, Columbus, GA
31906, United States

Hours

Reviews

4.3
391 reviews
5 stars
309
4 stars
10
3 stars
3
2 stars
6
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Jessica, David, and Glenda, received high praise for their friendly, helpful, and professional service.

Efficiency

Customers noted that the staff handled busy periods well, maintaining efficiency while providing assistance.

Store Environment

The store was described as clean and welcoming, with a positive atmosphere and friendly staff.

Mixed Experiences

While most reviews were positive, there was one negative review regarding the store manager's rudeness and slow service.
  • BH
    Bettie Haynes
    3 days ago
    5.0
    Thanks Jessica for you patience with my returns.
  • NL
    Nate Lomax
    3 days ago
    5.0
    I am going to settlement today and came to the UPS Store in Columbus, GA. Jessica was a life saver, with the limited time I have, I needed 6 documents notarized and faxed. She made it happen. She has a wonderful demeanor and was extremely knowledgeable and efficient! I have been a corporate manager in customer service for over 40 years and it is reassuring when I encounter a professional like Jessica! Thank you
  • RN
    Ruth Nichols
    6 days ago
    5.0
    Knowledgeable employees, efficient and courteous customer service.
  • AB
    A B
    Dec 21, 2025
    5.0
    David the store manager was extremely helpful with assisting me with Amazon returns. I hurt my shoulder and elbow and was unable to repackage an item correctly into a box. David was determined to get the items packaged correctly into order for me to return the item. He was kind and patient with doing so. I greatly appreciate him and all of his hard work.
  • MP
    MaCyhia Pennington
    Dec 20, 2025
    5.0
    David was amazing. He helped me find my package and made tracking my package easy. He gave a lot of clarity. He needs a raise or a-least needs to be the first to answer the phone whenever I call again.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2561 in Columbus offer?

The UPS Store #2561 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.